About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1284 reviews 69%
4 star 410 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Anita W.
5 out of 5
11/20/2024
Thank you Mariela for always listening...being helpful and keeping me sane.
Johnny R.
4 out of 5
11/20/2024
She is SIMPLY the BEST..
David C.
5 out of 5
11/19/2024
Service rep was engaging and courteous
Carole C.
4 out of 5
11/19/2024
Kyle & your team at Norm Reeves Genesis service is fantastic! Please bring out a hybrid genesis sedan, when you do I plan to buy??
Greg M.
5 out of 5
11/19/2024
Kyle is excellent at his job
James R.
5 out of 5
11/18/2024
Looking forward to your new facility.
Kimberly G.
5 out of 5
11/18/2024
she is an absolute joy to work with. I have been 100% satisfied with norm reeves Genesis Service department since day one :)
Kevin Y.
4 out of 5
11/18/2024
Kyle’s is Top Notch!
Belinda S.
5 out of 5
11/17/2024
Kyle is absolutely awesome. Thanks
Richard F.
5 out of 5
11/15/2024
Great customer service
Man V.
3 out of 5
11/15/2024
The automatic response was not correct when informing me that I missed the appointment at your dealership when I had the valet service
Mario L.
5 out of 5
11/15/2024
Very satisfied with her excellent work
Julian M.
5 out of 5
11/15/2024
He was amazing. I have worked with so many different service advisors in my entire 24 years of living, and I have never had anyone as nice as him.100% recommend!
Norma W.
1 out of 5
11/14/2024
We were assured an Uber ride would be arranged for us We called the service advisor and left a message and he never responded We had to walk back to the dealership and then wait in the lobby for an hour for the vehicle to be finished
Carmax Duarte.
4 out of 5
11/14/2024
Need better communication
Catherine K.
5 out of 5
11/13/2024
Great service!
Dana P.
5 out of 5
11/12/2024
Mary is an excellent service representative. She is why I come to Cerritos Genisis. She is kind, honest and attentive. Thank you!
Theresa P.
4 out of 5
11/10/2024
Providing Uber ride is great.
Mark E.
5 out of 5
11/10/2024
Kyle my advisor is top notch.
Reynold G.
5 out of 5
11/10/2024
I want to thank Kyle for his great customer service. Kept me updated throughout the process.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.