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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1284 reviews 69%
4 star 410 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Xianren L.
5 out of 5
11/28/2024
just great
Chulkyu L.
1 out of 5
11/28/2024
After the service, and drove back to home, I realized my front bumper was damaged.
Mignon D.
5 out of 5
11/28/2024
Yes, I was very satisfied with the service that was provided for me everyone is very professional at the Cerritos location and have very good customer service
Romus W.
5 out of 5
11/28/2024
Okay pleased with the experience.
Allan K.
5 out of 5
11/27/2024
Very expedient, courteous and professional
Leonard F.
5 out of 5
11/27/2024
Service was A+
Richard F.
5 out of 5
11/27/2024
Great customer service
Manuel E.
2 out of 5
11/26/2024
Kyle was great , but majority of your staff at Cerritos Norm , are really rude and non desiring to help your customers. Sincerely, i came to this location with an incident involving damage , with me proving that it was cause due a repair on the AC realized in this location, the first answer was primal to point me as guilty when the facts of the damages shows different .
Tracey H.
5 out of 5
11/25/2024
Thank you Edwin Great customer service
Elia S.
5 out of 5
11/25/2024
Yes, I was very satisfied. Mariela answered all my questions n she’s a sweet heart. I enjoyed talking to her.
Gail L.
5 out of 5
11/25/2024
Kyle is great
Marisa B.
4 out of 5
11/24/2024
Mariela has always been excellent
Estefany R.
5 out of 5
11/24/2024
Kyle has a good vibe welcoming, friendly and very efficient.
Miguel M.
5 out of 5
11/24/2024
Great and timely service! Thank you!
Donn L.
4 out of 5
11/23/2024
I was greeted properly when I arrived. Edwin completed the paperwork and took me to my loaner car promptly. It would advise me when my car was ready.
Carl L.
5 out of 5
11/23/2024
Exceptional Service Advisor. Was very professional, always updated me what was going on and work was done in a timely manner. Great associate!
Andrew T.
5 out of 5
11/22/2024
She was great!
Brian G.
5 out of 5
11/22/2024
Excellent Service, thank you….
Laneice H.
5 out of 5
11/22/2024
Excellent!!
Samuel S.
4 out of 5
11/21/2024
Edwin Rivas was awesome. Presented me with all of the information I needed and had my vehicle ready to go when I arrived.

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