Mariela is the best! She handled everything I asked and then some!
Completely satisfied with the service and Mary.
Appreciate Mariela’s professionalism and courtesy.
Thank you Rose
Hi Genesis!
First off, wow. Your Cerritos location extremely exceeds your Corona location. I’m greeted even before I get out of my car and assisted immediately. I’d like to say Edwin is very personable and remembers our conversation from my prior visit. Small things like that really make such a big difference. I’m telling all my Genesis friends to come to the Cerritos location now because of such awesome service! Thanks Edwin for taking care of my gv70!
He is awesome and very responsive .
Kyle was excellent as always. He is very professional
Very good communication from the maintenance team. Also pleased that they were successful in finding a vey slow leak in one of my tires.
Kyle is excellent and provides the best service
Kyle provided us with excellent service, great communication.
Kyle is top tier. He's always professional, courteous and knowledgable. He takes pride in his work, communicates clearly, and makes sure everything is done right the first time. It's reassuring to know that my service visit is handled by him. Kyle is efficient and
always has a positive attitude....I only want to deal with him because I know my visit will be awesome!
Exceptional customer service. Thank you.
Kyle was very professional and solved my problem
Great service as usual, appreciate you all at Genesis
Edwin provided top-tier service! He exceeded all my expectations, handled every need with professionalism, and got my car back to me ahead of schedule.
Thank you
Just one thing The mileage for the next service was set at 8k from 0 miles instead of 8k from the current mileage (6k), so it's set to alert me for service after 2k miles. Can I reset this or can it be reset without me coming in?
Kyle was awesome as well as the service techs!
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