Kyle not only is consistent in his work ethic, dedication to his role, but always ensures all things are explained thoroughly before moving forward. He goes above and beyond to make sure all my concerns are addressed. When Im there, im family. And its sincerely appreciated!
Valet was great, Kyle was great and got me in and out fast per my request. Concierge service all the way and made me glad to be a genesis owner
Great service! Service advisor was very friendly and it didn’t take too long.
Edwin always does an amazing job! Great communication and very friendly
Kyle was awesome! So helpful, fast, efficient and kind. Really appreciated his friendly service, thank you
Very professional and courteous. Will be back
The experience was concise and professional.
Always well taken care of!
Kyle has always been friendly communicative and professional. A true asset to the business.
Edwin is always so professional and timely when I bring my vehicle in. He listens and provides good feedback.
Kyle was professional but I thought the treatment by Genesis was arbitrarily and dismissive. The auto I bought had hidden flaw and wasn’t taken care of.
Kyle is great. I enjoy working with him.
Edwin was great. Hands down the best service experience I’ve had at Genesis. He got me in and out quickly and updated me while I waited. Thank you Edwin!
Edwin was the epitome of excellent customer service. Kind, responsive, and professional throughout.
Please give me a call to share with you my experience
My service representative was great. She was helpful and knowledgeable. However, I am not satisfied with the detail that was done on my car. My new car had some marks that they were going to try to remedy by detailing it, which was not successful. Unfortunately, in the process, they used some scented products in my car and left a terrible smelling air freshener in there and it completely ruined my new car smell. Please advise your detailing service not to put any scented things in a brand new car. I’m very upset about this.
My car was completed within 30 minutes which I appreciated.
Exceptional service as always!
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