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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1281 reviews 69%
4 star 408 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Pipat P.
5 out of 5
4/11/2025
Mary was very courteous and very helpful. It’s a plus for your organization.
Patricia J.
5 out of 5
4/11/2025
No problem
Lisandra L.
4 out of 5
4/11/2025
Entire visit was made easy by Edwin, was in and out dropping vehicle off. Car was done by 1pm and Edwin sent for me to be picked up by Uber.
Julie C.
4 out of 5
4/10/2025
Always best services.
Elizabeth R.
5 out of 5
4/10/2025
Wonderful experience. And my favorite car ever!
Yvoone Y.
5 out of 5
4/10/2025
I am extremely pleased with Mariela's customer service skills. She absolutely provided the great services that I was looking for. I would certainly use your service center again in the future! From: Happy Customer Yvonne
Smita P.
5 out of 5
4/6/2025
I’m happy and excellent service
Keyshia L.
5 out of 5
4/6/2025
Kyle is amazing. Thanks
Rogelio O.
5 out of 5
4/6/2025
Edwin is amazing and provides exceptional service. Always communicating and updating me on the progress of my vehicle.
Shant M.
5 out of 5
4/6/2025
She is amazing. Always goes above and beyond. Best employee you have
Chulkyu L.
5 out of 5
4/5/2025
As always, kyle is the best assistance among every staffs!Thank you so much!
Christian A.
5 out of 5
4/5/2025
Edwin was very good about providing updates, even when he was going to be off work
Will E.
5 out of 5
4/4/2025
Mary's terrific. Always goes beyond expectations. Great with detailed (and knowledgeable) answers to my questions. Always follows up after work is done. A pleasure to work with with.
La Keisha.
5 out of 5
4/4/2025
Kyle has been my service rep since I’ve been bringing my GV80 to Norm Reeves Genesis; always respectful , informative and helpful. Thank you for your consistency
Brian G.
5 out of 5
4/4/2025
Excellent as always…
Joan M.
5 out of 5
4/4/2025
All was good!!
Chin K.
5 out of 5
4/4/2025
Always great service with friendly staff.
Kristen K.
4 out of 5
4/4/2025
Always professional and polite and i get my car back when promised
Felipe S.
2 out of 5
4/4/2025
Did not get my question answered on how to turn on AWD feature
Jeffrey S.
5 out of 5
4/4/2025
Job well done

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