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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1281 reviews 69%
4 star 408 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Babeth M.
4 out of 5
4/26/2025
Upon arrival I was greeted by a service advisor named Mary. She was police, professional and helpful. She documented precisely what the issue was pertaining to my vehicle. She listened to my concerns, and gave me positive feedback. My vehicle was serviced as promised, and the work was completed in a timely manner. The loaner vehicle was great as well!
Denise S.
5 out of 5
4/26/2025
Mari was personable, friendly and informative. Very good customer service. Job well done.
Greg P.
4 out of 5
4/26/2025
Mary is amazing, incredible attention to detail, professional, friendly.. can't say enough. Also entire Genesis staff is always on point, from the time you arrive till you leave.
Michael M.
5 out of 5
4/26/2025
Kyle was very professional and expedited the warranty work needed for my car Thanks
Christopher T.
5 out of 5
4/26/2025
Norm Reeves always provides me with great service!
Charles C.
5 out of 5
4/25/2025
None
Charles L.
5 out of 5
4/25/2025
Edwin is always very personable with me and I enjoy our conversations on various topics. He makes me feel comfortable while I’m waiting for my car to be serviced and that’s a plus in my opinion.
Neil G.
5 out of 5
4/25/2025
Excellent service as always. Thank you!
Sherman G.
5 out of 5
4/25/2025
Mariela always does an exceptional job!!
Daniel Y.
5 out of 5
4/25/2025
He did a great job!
Michael H.
4 out of 5
4/24/2025
Mariela was incredible. I look forward to working with her in the future as I am in the middle of an active lease agreement.
Patricia Y.
5 out of 5
4/24/2025
Mariela was very courteous and helpful. She provided fantastic and enthusiastic customer service for your company.
Kim B.
4 out of 5
4/24/2025
Mary is wonderful!
Eric M.
5 out of 5
4/24/2025
Kyle is always very helpful and professional
George H.
5 out of 5
4/23/2025
Thank you for excellent service
Philip Y.
5 out of 5
4/23/2025
Efficient and courteous. Took care of all my questions. Plus brought the car back washed. Everyone was courteous and helpful.
Sang Mok.
3 out of 5
4/22/2025
The staff are friendly but take a long time to book up
Fernie H.
5 out of 5
4/22/2025
Ok
Pioneer Circuits,.
5 out of 5
4/21/2025
Thank you
Jenny Y.
4 out of 5
4/20/2025
being able to receive a loaner car at my working place was ssooooo helpful!!

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