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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1281 reviews 69%
4 star 408 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Stephen M.
5 out of 5
7/1/2025
Kyle is wonderful as always. Perfect 10
Wook Chong.
5 out of 5
7/1/2025
Well done thank you
Robert T.
3 out of 5
7/1/2025
They did well considering the dealership has only been open a couple of weeks.
Herminio B.
5 out of 5
6/30/2025
Maria was very courteous, thorough and efficient. She was a true professional in each aspect of my visit.
Uiin L.
5 out of 5
6/30/2025
Edwin Rivas was kind, efficient, and very helpful.
Jared S.
4 out of 5
6/29/2025
Kyle is awesome! Extremely friendly, detail oriented and very knowledgeable. Even though they weren't able to diagnose the issue with the car as it's intermittent they were thorough. Asked for pictures, videos, and other details of the issue. He also handled an oil change on my wife's G70, and with the pictures of their inspection I was able to convince her to let me clean the engine bay, do the air filter and cabin filter. 10/10. For a new stand alone Genesis Dealership, the service department is amazing!
Daniel S.
5 out of 5
6/29/2025
Edwin is great. A pleasure to work with.
Eric L.
5 out of 5
6/28/2025
Edwin was awesome. He got me and out faster than expected.
Jose R.
4 out of 5
6/27/2025
Easy to check in process, overview of task to be completed and clean waiting area. No issues
Fernando S.
4 out of 5
6/27/2025
Always great service. Just need more car loaners I had to cancel my daughter’s doctor appointment since my car wasn’t going to be ready on time and there wasn’t any car loaners available.
Jay L.
5 out of 5
6/26/2025
Edwin was kind, informative, friendly, and helpful. I will reach out again for all future service requests.
Warren W.
5 out of 5
6/26/2025
Your staff was completely helpful and courteous. Thank you
Rodney G.
5 out of 5
6/26/2025
OK
Clara K.
5 out of 5
6/26/2025
Very satisfied. Friendly and helpful.
Diane M.
1 out of 5
6/26/2025
I’m kind of disappointed because when they maybe were checking out the system, my phone got knocked out. Somebody else’s name is on it. Also my XM radio stations are all gone. I haven’t checked anything else out, but I need to get that dealt with cause things aren’t working.
Della O.
5 out of 5
6/25/2025
Edwin was very professional, courteous and knowledgeable.
Amber E.
5 out of 5
6/25/2025
I am extremely happy with Kyle. He has met all my needs taken care of my vehicle. He’s very prompt letting in communicating with me on the status of my car. And the new facility is extremely nice and easy.
Milton T.
5 out of 5
6/23/2025
Great job
Porfirio G.
5 out of 5
6/23/2025
Kyle was very helpful and attentive. Awesome customer service!
Wallace P.
4 out of 5
6/23/2025
Beautiful new facility

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