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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1273 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Janey C.
5 out of 5
10/2/2025
I was completely satisfied with the service as usual. The new showroom was beautiful where I waited for my vehicle. Mariela was a great representative for your company. She made me feel welcome.
Stephen S.
5 out of 5
10/1/2025
Kyle made things super quick and easy for me. Thank you!
Francisco D.
4 out of 5
10/1/2025
See you n
Barbara S.
5 out of 5
9/30/2025
She was efficient, courteous, kind, and she remembered my name
Gregory S.
5 out of 5
9/30/2025
Love the text responses!
Carlos C.
5 out of 5
9/29/2025
Very good service. They helped me with my problem and solved it as quickly as possible. They were very kind. Thank you.
Fernie H.
5 out of 5
9/27/2025
Great service from Edwin. Also from Kyle and mariela. Im very satisfied with Genesis of Cerritos
Bobby W.
5 out of 5
9/27/2025
very smooth service experience.
Leo C.
5 out of 5
9/26/2025
Some of the best service I’ve had.
Jesse G.
4 out of 5
9/26/2025
Kyle is Excellent!
Stacey E.
5 out of 5
9/26/2025
Mary was very professional and kind.
Brian C.
5 out of 5
9/26/2025
Great job. Thank you so much.
Cliff F.
3 out of 5
9/26/2025
I just came in for an oil change and Kyle pointed out some trim that was oxidized and said they could replace it under warranty, and gave me a beautiful GV80 while. Totally happy with the service!
Cheon Beob.
5 out of 5
9/26/2025
Kyle is best Thank You Genesis
Desiree M.
4 out of 5
9/26/2025
Mariela is the best!!
Gregory C.
5 out of 5
9/25/2025
Thank you Mariela for your wonderful service!
Paula C.
5 out of 5
9/25/2025
Mary is always helpful. Great customer service
Andrew J.
5 out of 5
9/25/2025
Edwin was friendly and courteous. A great addition to the Cerritos team. He was transparent about recommended services and options available. Ensured I was stayed informed throughout the process. Definitely would reccomend as an advisor.
Charles C.
5 out of 5
9/24/2025
None
Rosa L.
5 out of 5
9/24/2025
Edwin Thank you for job well done

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