Edwin explained well and answered all my Qs in a professional and friendly manner.
Thank you!
Excellent service! Also thought the video from the technician of what work was performed was great! Haven't seen that from any other car manufacturer'r dealership.
Edwin was very kind and explained the process status. He is always the best.
Everything was done in a timely manner.
Thank you for your service of picking up my car, this was very convenient for me as I had to work and Kyle was accommodating picking up the car and leaving me a service car to drive was very convenient. The whole experience was great! Thank you, Norm Reeves Honda for being so accommodating and treating your clients like they matter! Top notch!
Mariela was very helpful and answered all my questions and concerns
Mariela was very knowledgeable, and kept me informed on my cars service. 5 out of 5 stars. Will repeat!
Mariela was awesome! I didn’t have any wait time for service and the loaner vehicle was ready before I could even gather my things. The communication was fantastic via text and in person. I was impressed with Mariela’s knowledge about my vehicle and her responses regarding future cars-come on electrified GV 90!!????
Everyone was OUTSTANDING! Best service by far.. thank you so much.
Excellent communication and follow through.
Edwin always does his best to get me in and out
Service was great
I was kept informed and service was quick and complete
Lyle is very helpful and knowledgeable
We were very excited to see a familiar face when we went to this new location. Mariela has always gone above and beyond to make sure were are taken care of.
Mary in service was great. She showed me things that South Bay Genesis did not. That's I will use NR Genesis if Cerritos going forward.
I also spoke to Ernie, who was very knowledgeable and helpful as well.
Excellent service thank you
Kyle Predmore made our experience with Genesis a memorable one. He was very patient answering any questions we had. He was very knowledgeable. He made sure that everything we addressed was taken care of and looked into all the details. I was very pleased with everything. Thank you Kyle!
Edwin did a great job notifying me on updates while my vehicle was being serviced. I also requested a loaner vehicle due to my schedule and he quickly made one available to me. Thank you Edwin for your assistance.
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