Kyle does a great job listening to my concerns.
Kyle is very nice ,personable and professional. He has provided prompt service in responding to my need in appointments and fast service on
My car. I have referred him to friends and family for there service advisor.
Thank you
Give Kyle a raise. You’re not paying him enough.
Good job. I appreciate it.
Edwin -
Was Fantastic, he was very attentive, listened to my service questions answered everything leaving no questions about the discussion. Upon our return he was very polite and cordial, I would say Norm Reeves Genesis should be very pleased at his ability to perform at this level!
I’ll definitely look for Edwin on our next service appointment.
Very fast and professional
Edwin was awesome to work with! Super friendly, kept me updated the whole time, and made the process really easy. He explained everything clearly and made sure I understood what was being done. You can tell he really cares about his customers. My car was ready earlier than expected, and the whole experience was smooth from start to finish.
Mary is amazing and is the only person I go to for a reason. Always has me right
Mariela was phenomenal, got me in and out quicker than expected. She was so good I’m almost looking forward to my next service.
Edwin was great, the experience was flawless from start to finish. Your drop off and pick up service was awesome and stress free. Thank you, Edwin. It made my day!
Edwin was a pleasure to work with
Great new service building. Customer waiting area is like a lobby of a 4 star hotel. Car was ready when promised.
It was a very pleasant, easy experience, made it very comfortable
Very happy with the service .
Edwin is extremely helping and professional.
I had an excellent experience working with Edwin Rivas as my service writer. He was professional, attentive, and made the whole process smooth and stress-free. Edwin clearly explained everything about my car’s service, kept me updated, and made sure I felt taken care of from start to finish. Outstanding customer service—I’ll definitely be back thanks to his help!
I was the service would take a couple of hours. After 2 hours my car was ready.
Mariel was very professional a d a great agent. She was able to answer all questions asked. Thank you Mariela!
Edwin was fantastic. He took time to explain everything and made sure that since my car was due for service he recommended it which will save me from making another trip.
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