Mary is the best service advisor you guys have
Great service!!! I will always go there from now on.
We appreciate Edwin, who assisted us through the repair process of our GV-60. We’re very satisfied with the appearance of the repair No issue thus far. The rain storm will be a good test for the repair(s). Due to an issue with the navigation system, we had to leave our car for an additional two days. Loaner cars were provided. It appears the navigation hiccup was fixed. Thanks again!
Great service and awesome communication. Thanks TEAM Genesis, Cerritos.
The service representative Was courteous,friendly , providing quick and easy service. . The new location is fabulous.
Keeping the promised time
It was really easy to check in, get a ride home and back, and check out. Wish the Drs office worked as well.
Edwin is an amazing service rep! He has taken great care of us the couple of times we have been to the dealership.
Edwin is extremely courteous, Knowledgeable, and kind. I am always treated very well at Genesis Cerritos. TThank you Edwin for your support.
We appreciate the personal touch Edwin Rivas has shown us. He has kept us updated while our GV60 was being repaired. The repair was exceptional, but we to leave it at the dealership. Due to a minor hiccup with the navigation system.
Kyle was wonderful and extremely helpful. He explained everything that was going to be done with my car. Great to work with.
Edwin was very knowledgeable and l am very satisfied.
Everything went smooth and I was provided a loaner while my car was being worked on.
Kyle made it possible to get back my vehicle a day earlier than planned, after I explained my situation to him. Very grateful to him and the technician for making that happen!
Provided the schedule maintain and recall services
Edwin is amazing. I’m so happy. Best service advisor I’ve ever had anywhere.
Kyle was awesome. He really helped me out with my time frame. I was very happy!
service was done in a timely manner which was much appreciated
Everything was done and she was very professional very happy.
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