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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1322 reviews 69%
4 star 418 reviews 22%
3 star 41 reviews 2%
2 star 66 reviews 3%
1 star 67 reviews 4%
Review Us
Shawn C.
5 out of 5
11/13/2025
Quick and easy
Patricia Y.
5 out of 5
11/13/2025
Pleasant, helpful, easy to speak with. I did enjoy reading the architecture books on the coffee tables. Very beautiful waiting room.
Susan K.
5 out of 5
11/12/2025
Service I received on my car was great! Thank you
Eugene P.
1 out of 5
11/11/2025
The problem is better about 50%, still not fixed. Worse, the button on the hatch to close and lock the car now does not work at all.
Sherwin O.
5 out of 5
11/11/2025
Great service!
Reymundo B.
5 out of 5
11/11/2025
Great job…. Thank you for my vehicle…. Looks show room ready thank you
Zara Fine.
5 out of 5
11/10/2025
N/A
Robert N.
1 out of 5
11/9/2025
When my car was returned to me, the “swipe” button on the steering wheel that changes the radio station as well as others functions, no longer works. When I try to call and find out how to get this problem resolved all I get is AI. The AI has no clue what I’m talking about. I need someone to call me and let me know how to solve this problem.
Meljohn A.
5 out of 5
11/9/2025
Very kind and welcoming staff and amazing service. Car runs better than ever and appreciate the job well done. Much thanks!
Richard S.
5 out of 5
11/9/2025
Very courteous and professional!
James J.
4 out of 5
11/9/2025
None for now
Jeffrey S.
3 out of 5
11/8/2025
Kyle is always great but not the tech that work on my car. The headlight warning lights is on they said nothing about it. The headlight is out.
Daniel P.
3 out of 5
11/7/2025
Kyle dose his job right!
Jerome M.
4 out of 5
11/6/2025
From the point of drop off and transitioning into a loan vehicle, then out of the loan vehicle and picking up my freshly cleaned vehicle, it could not have been any smoother. Awesome service again, Edwin!
Othella H.
4 out of 5
11/6/2025
my correct email is I do not get anything from Genesis because an incorrect email was processed when I purchased the vehicle
Beatrice T.
1 out of 5
11/6/2025
Car was left dirty and problem was not resolved.
Susan C.
5 out of 5
11/6/2025
My service advisor Ms. Valdez was very thorough & efficient.
John G.
4 out of 5
11/6/2025
Kyle was very polite and everything was done correctly just like he promised
Ben P.
5 out of 5
11/6/2025
Very good
Benjamin H.
4 out of 5
11/5/2025
Easy, reliable is Mariela Valdez.

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