Mariela was very knowledgeable, and kept me informed on my cars service. 5 out of 5 stars. Will repeat!
Mariela was awesome! I didn’t have any wait time for service and the loaner vehicle was ready before I could even gather my things. The communication was fantastic via text and in person. I was impressed with Mariela’s knowledge about my vehicle and her responses regarding future cars-come on electrified GV 90!!????
Everyone was OUTSTANDING! Best service by far.. thank you so much.
Excellent communication and follow through.
Edwin always does his best to get me in and out
Service was great
I was kept informed and service was quick and complete
Lyle is very helpful and knowledgeable
We were very excited to see a familiar face when we went to this new location. Mariela has always gone above and beyond to make sure were are taken care of.
Mary in service was great. She showed me things that South Bay Genesis did not. That's I will use NR Genesis if Cerritos going forward.
I also spoke to Ernie, who was very knowledgeable and helpful as well.
Excellent service thank you
Kyle Predmore made our experience with Genesis a memorable one. He was very patient answering any questions we had. He was very knowledgeable. He made sure that everything we addressed was taken care of and looked into all the details. I was very pleased with everything. Thank you Kyle!
Edwin did a great job notifying me on updates while my vehicle was being serviced. I also requested a loaner vehicle due to my schedule and he quickly made one available to me. Thank you Edwin for your assistance.
Edwin is awesome. He’s very professional and helpful.
Edwin went above and beyond to keep me updated on my vehicle and provided great service.
Mary was very professional and helpful. The best service I’ve had since I bought my car.
Experience here is always pleasant.
She is very knowledgeable, professional, and courteous. It is always a pleasure to work with her as you know you are in good hands.
Ed was promt, courteous, anticipated, my old age needs and provided an uber to home
And back .
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