Service Center

Real Reviews From Verified Customers

Cliff F.
5 out of 5
10/25/2025
Mariela was very knowledgeable, and kept me informed on my cars service. 5 out of 5 stars. Will repeat!
Stephanie H.
5 out of 5
10/25/2025
Mariela was awesome! I didn’t have any wait time for service and the loaner vehicle was ready before I could even gather my things. The communication was fantastic via text and in person. I was impressed with Mariela’s knowledge about my vehicle and her responses regarding future cars-come on electrified GV 90!!????
Darrius B.
5 out of 5
10/25/2025
Great job as always!
Michelle C.
5 out of 5
10/24/2025
Everyone was OUTSTANDING! Best service by far.. thank you so much.
Rahil B.
4 out of 5
10/24/2025
Excellent communication and follow through.
Man L.
5 out of 5
10/24/2025
Satisfied with the job
Sohn B.
4 out of 5
10/24/2025
Edwin always does his best to get me in and out
Kenneth Scott.
5 out of 5
10/22/2025
Service was great I was kept informed and service was quick and complete Lyle is very helpful and knowledgeable
Alexi R.
4 out of 5
10/21/2025
We were very excited to see a familiar face when we went to this new location. Mariela has always gone above and beyond to make sure were are taken care of.
Micheal A.
5 out of 5
10/19/2025
Mary in service was great. She showed me things that South Bay Genesis did not. That's I will use NR Genesis if Cerritos going forward. I also spoke to Ernie, who was very knowledgeable and helpful as well.
George H.
5 out of 5
10/19/2025
Excellent service thank you
Megan L.
5 out of 5
10/18/2025
Kyle Predmore made our experience with Genesis a memorable one. He was very patient answering any questions we had. He was very knowledgeable. He made sure that everything we addressed was taken care of and looked into all the details. I was very pleased with everything. Thank you Kyle!
Jovan C.
4 out of 5
10/18/2025
Edwin did a great job notifying me on updates while my vehicle was being serviced. I also requested a loaner vehicle due to my schedule and he quickly made one available to me. Thank you Edwin for your assistance.
Lateefah S.
5 out of 5
10/18/2025
Edwin is awesome. He’s very professional and helpful.
Miguel M.
5 out of 5
10/18/2025
Edwin went above and beyond to keep me updated on my vehicle and provided great service.
Carol K.
5 out of 5
10/17/2025
Mary was very professional and helpful. The best service I’ve had since I bought my car.
Elia S.
5 out of 5
10/17/2025
Experience here is always pleasant.
Michael T.
5 out of 5
10/17/2025
Very professional
Dan P.
5 out of 5
10/16/2025
She is very knowledgeable, professional, and courteous. It is always a pleasure to work with her as you know you are in good hands.
Robert S.
4 out of 5
10/16/2025
Ed was promt, courteous, anticipated, my old age needs and provided an uber to home And back .

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