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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1273 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Gary J.
5 out of 5
9/24/2025
None al was good
Christopher Berj.
5 out of 5
9/24/2025
Edwin resolved all of my concerns in a timely manner. Great customer service.
Paul C.
5 out of 5
9/24/2025
He answered all my questions and helped me get the best out of my service appt.
Junghee C.
4 out of 5
9/22/2025
He is always kind:)
Peter P.
1 out of 5
9/21/2025
Steering wheel had red marks all over it and very dirty
Wook Chong.
5 out of 5
9/21/2025
Made comfortable.
Cristina L.
5 out of 5
9/21/2025
Excellent service! Thank you so much
Wendy L.
5 out of 5
9/21/2025
He is great!
Cindy B.
1 out of 5
9/21/2025
Our GV80 has had a vibration while driving at different speeds for the past several years. First time I dropped off for inspection Technician said it was brakes. I had the brakes replaced. So I took it back for another inspection and now the technician said the tires are out of balance. Took to the tire shop that installed the factory Michelin tires and the stated the tires are not out of balance. We still have a vibration. Not happy.
Vicky W.
4 out of 5
9/20/2025
Great, I will complete it, she was great
Diane R.
4 out of 5
9/19/2025
She was great. She answered every question that I asked with great knowledge. Everything was wonderful.
Brian G.
5 out of 5
9/19/2025
Excellent service and good communication, thanks.
Leonard D.
5 out of 5
9/19/2025
Good communication. Was very attentive to my requests. MBZ level service
Khalid B.
5 out of 5
9/19/2025
Great service from the beginning to the end..
Charles L.
4 out of 5
9/19/2025
Everything was good. Car wasn’t washed, not sure if you don’t do that anymore or maybe you only wash a car after service during the first 3 years of complementary servicing?
Chung S.
4 out of 5
9/18/2025
I saw new nice office.
Steve H.
3 out of 5
9/18/2025
Cost is too much expensive.
Alfred M.
4 out of 5
9/18/2025
Service was great, done within time alloted. No coffee - Machine was shut down
Edgar K.
5 out of 5
9/18/2025
Mariela was great. She is courteous, knowledgeable and she did a great job. Thank you!
Mario L.
5 out of 5
9/18/2025
Always ever so helpful and accommodating with all my needs

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