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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1273 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Darrius B.
5 out of 5
1/20/2026
Great communication and fast and efficient
Mun Sik.
5 out of 5
1/20/2026
Excellent service & fast service
Annette N.
5 out of 5
1/19/2026
Edwin was fast, polite, and answered all of my questions. Thank you!
Alisia F.
5 out of 5
1/19/2026
Thank you for the amazing service!
Naomi D.
5 out of 5
1/18/2026
Everyone was courteous and helpful
Paul L.
4 out of 5
1/17/2026
Mr. Rivas met with me while I was waiting for my GV80 to be serviced. I asked about and extended warranty. Mr. Rivas was professional and giving of time. He also knew the Genesis product.
George Z.
5 out of 5
1/16/2026
Edwin is very helpful and is hands on getting the work completed in a timely manner.
Larry M.
4 out of 5
1/16/2026
Edwin was great, vg conversation with him.
Monique L.
5 out of 5
1/16/2026
Edwin is very professional and personable. I appreciate his help in creating a great Genesis experience.
Hang N.
5 out of 5
1/16/2026
Thank you! Edwin was very helpful!
Charles P.
4 out of 5
1/15/2026
Not until I finish the lease
Asma I.
5 out of 5
1/14/2026
Edwin was great, very communicative and got my service done quickly. Thank you!
Richard M.
2 out of 5
1/14/2026
1 more year on my lease so we will perhaps talk options at that time.
Tim M.
5 out of 5
1/14/2026
Edwin is a great asset and professional
Daniel P.
4 out of 5
1/14/2026
Kyle is great !
Seung Wook.
5 out of 5
1/13/2026
I am 100% satisfy to her work.
Faith T.
5 out of 5
1/13/2026
The service team are always on time and have great customer service
Kang Ho.
5 out of 5
1/13/2026
He always treats me comfortably.
Damon C.
5 out of 5
1/13/2026
Thank you for the service.
Brent W.
5 out of 5
1/13/2026
Kyle was very professional and easy to talk/deal with. Sometimes I feel like I am being rushed out the door but I never had that feeling with Kyle.

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