Rolando went over and above to make sure my needs were met. He was courteous and professional!
Very good service for changing oil and other fluids.
Fantastic customer service! Very professional and efficient.
Everything was satisfactory and everyone was pleasant.
Michael Moore is by far one of the greatest vehicle customer service representatives I've ever had the pleasure to deal with in my 60+ years. If you're dealership has a employee of the month or year I'd highly recommended Michael for it. I will highly recommended to my friends that have VW's to make it a point to deal with him only. Again thank you Michael for your assistance in my issue I had. Mr. ****
Carlos was awesome he went above and beyond to satisfy me and made sure I was taken care of. I would recommend his services to any customer.
Mr.Moore was Great! He’s a great addition to the service team.
I was completely satisfied with my service from start to finish. I want to thank Michael for his attention to detail and explanation of what was taken place during my visit. best service experience I have ever had. Thank you
Carlos was great. Your other service advisors were worthless.
The cost of service is overpriced. I was charged $649 for labor, you had the car 2.5 hours and the labor rate was $150/hr. That sounds like $375 to me, what is the justification for the additional $275?
When I picked up my car the sunroof was still open in the position I had left it when I dropped the car off the day prior. Meaning my sunroof was left open overnight. Thankfully there wasn't any rain. Additionally I believe part of thr 80k check is to inspect and lube the sunroof, it appears this was likely overlooked. I am also quite surprised that a vehicle wash wasn't part of the service.
I am very happy with the service done to my transmission. The car drives far smoother now.
Seth is very thorough, as are the staff, so once you get your vehicle back you know everything will be in order. Gotta love the communication from drop of to pick up, they keep you really informed.
We appreciate Seth and Salesman Kevin.
Outstanding customer service. Thank you
That's why we sent our cousins and a good friend to you
Good communication, worked with me to get me exactly what service I needed
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