Our service advisor Michael cruz was excellent
Alexandro was great. I Appreciate his excellent customer service skills.
Thank you Alexandro for your excellent customer service today.
The Stokes
we need to bring the car back because the tires are not aligned
Thank you Jonathan, you are very kind!
Rolando was awesome. It so nice to be kept up to date during the whole process.
Sydney was amazing with her service and auto advice. To be with child and to still be at work doing the extraordinary job she does is phenomenal. Can’t wait for my next service appointment with you guys. Thank you so much for your service Sydney and you guys at Volkswagen as well.
I had an oil change at Carlock VW inTennessee on 4/11/24. I would like for Brandon VW to install the new engine, but first I need to talk to the people at Carlock VW in Cool Springs. I will call your service department soon to discuss. Thank you.
Alex was the best! So professional and knowledgeable. Will be going back to him for my servicing needs
The profesionalism and courtesy at Volkswagen Brandon is top notch. They treated me lime their must valued customer from the very moment I entered the facility.
Horrible experience with Brandon Volkswagen. I will never be returning. Would never recommend anyone to get a Volkswagen after this experience.
Awful service , I have a factory warranty plus extended warranty and they want to charge me $250 for diagnostic after waiting 2 hours , I told I am not allowed to comeback to their location in Brandon because I asked him to explain to me why I have to pay and he just told me no , I will take my car to other Volswagen dealer who care about customers not been rude and try to charge them money no need to
I've had my car serviced by Sydney before and she's conscientious and informative about any questions or concerns I had.
Thanks a lot you was very helpful and kind.thanks for all the info you guys are the best
Great service each time. Thank you.
Michael was a great service advisor. Kept me informed throughout even when they had to keep my vehicle overnight.
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