Carlos was courteous, professional and knowledgeable.
Rolando was great as our service representative
Seth is an honest and genuine service advisor. This is our 2nd car Seth has taken care of us and the needs of our vehicle.
Too many issues to comment. Call me if interested.
Rolando was very courteous and keep me informed regularly. I appreciate the professionalism and personal experience Volkswagen team provided.
Everything was great. Once I left, my tire pressure signal came on. Not sure what they did, but my pressure is not right in my tires
Jonathan was very helpful
Yes. I’ve had very professional and helpful experience .
Seth is the man!! As a young woman, I don’t understand anything about cars. Mr. Seth always breaks everything down for me so I can understand it! I will never go to anyone else!
Carlos
The best
He keeps me updated on service and what I need
That’s the reason I come over from Lakeland
Took long time!!! Spent 2.5 hours there before told me the problem! Then got ride home ,said it would be another 2 hrs to fix. Asked for ride back, took about 2hrs . to pick me up & then had to wait 20 minutes or so before I could pay & leave
The service department is always very helpful and on point.
Seth is always willing to help everyone even when it's a busy day.
He makes me laugh every single time that I have my car service. His personality is very funny.
Sincerely,
Ileana M
Rolando went beyond what excellent customer service is!
He did a great job!!! Courteous and professional.
Work performed as expected
Everything was explained thoroughly and the work was done as expected. Nice job ,the entire service was just right
Seth was very professional explaining the problem with my car, was in contact with me all the days my car was at the Service Dept. I’m very pleased with the results and recommend him. Thanks Volkswagen Brandon!
Seth was intelligent communicated very well a pleasure to deal with
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