Carlos is the hands down best service rep I ever dealt with. He always out our needs first and able to communicate all that needs to be done listening to put concerns.
I had asked that my new key purchased from pets months ago be coded. It wasn’t and now I have to make an extra appointment
Thank you. Rolando took care of everything. He was great.
Rolando is quite possibly one of the best service advisors we've ever had. Not just at VW but at any dealership. We actually left Brandon VW to go to North Tampa since Brandon pissed us off a few times with service and not accepting competitor prices/coupons - mind you, your competition is another VW that we would rather drive farther to. Anyways, Rolando is definitely our guy for as long as he stays. It's a high turnover position but we are hoping that management pays him well and treats him good so that he sticks around.
Very satisfied with your company.
Second time I used the service there and was very satisfied with the service, and will continue to use them for my Volkswagen repairs
Vehicle is still leaking something onto the driveway. We'll have to get back in touch with you soon
The staff was great, I really liked the videos with updates and details of the inspection as it was happening. Cudos for the customer service, top notch!
Rolando listened to my requests and kept me updated.
Found my key fob and proved my car wasn’t possessed. thank you.
Friendly and very helpful
Both Rolando and Carlos were helpful & pleasant to deal with through three service episode.
One suggestion - reset vehicle clock when work requires battery removal.
3.5 hrs for service & 2 updates took long. Carlos was fine. Guys in the back dropped the ball
Fantastic business and I will definitely be buying my next car from this establishment.
Thank you!
Carlos is always very helpful and accommodating. He always goes above and beyond. I am definitely a satisfied customer, Thank you Carlos and Brandon VW… You guys rock!
I have always had excellent service with your VW Team!
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