Service Center

Real Reviews From Verified Customers

Adolfo L.
5 out of 5
5/15/2025
Francisco was great
Sonic (.
4 out of 5
5/15/2025
Adrian is great!
Erick E.
4 out of 5
5/14/2025
Amazing service with Rafael. He made my experience quick and easy. I was contacted various times by Rafael with updates on my vehicle, which I loved. I didn’t have to be behind him for answers. He even send a driver to pick up my loaner car and deliver my vehicle to my work. Very pleased with the service provided.
Melissa G.
5 out of 5
5/14/2025
Truck was serviced thoroughly. Great customer service!
Lyle S.
5 out of 5
5/14/2025
Rafael was outstanding, informative, thorough overall everything you want to see in a service writer. I greatly appreciated his knowledge and attention to my requests. Thanks again for a great job.
Arlyn I.
5 out of 5
5/13/2025
I am satisfied with the service that Rafael Gonzales gave yesterday
Andrew F.
4 out of 5
5/13/2025
RICHARD did an awesome job having my vehicle diagnosed and serviced quicker than expected. He was able to answer all my questions and provided the solution that I was looking for to make repairs. I would call on RICHARD again for my service needs in the future.
Cecilia C.
5 out of 5
5/13/2025
Good job
Jose V.
5 out of 5
5/13/2025
Excellent service from Rafael.
Raul F.
5 out of 5
5/12/2025
It was a great service as well fast
Brenda L.
5 out of 5
5/12/2025
Mike was great. Really helpful and informative. Really appreciated him getting us back on the road.
Edwin A.
5 out of 5
5/11/2025
Richard is so helpful and knowledgeable of the issues that concerned my vehicle.
Maria De.
5 out of 5
5/11/2025
Buenos dias pues con el servicio y la atención que me friendo Eduardo Millán fue súper excelente muy amable servicial cualquier pregunta la contesta las expectativas que deberían de aser todas las personas de servicio al cliente hojala y siempre me atendiera .
Salvador H.
5 out of 5
5/11/2025
Very convenient, fast .
Monalee S.
1 out of 5
5/11/2025
The car was returned without the tail lights fully working.
Charlie N.
4 out of 5
5/11/2025
I can’t say enough about the exceptional service I received from Mike Mosley. He went above and beyond by re-checking my warranty and discovering that my trunk issue was actually covered — something I’d been dealing with for over 8 months. Mike not only caught that detail but also arranged a rental car and expedited the entire process. My wife usually goes to the Acura dealer while I stay with Ford, but on this day, Mike made Ford shine brighter than Acura! Huge thanks to Mike and the Cerritos Ford team for outstanding service.
Jose/Nancy D.
5 out of 5
5/10/2025
None
Sandy L.
5 out of 5
5/10/2025
Great customer service! Had me smiling from beginning to end.
Michael S.
5 out of 5
5/10/2025
From start to finish top notch service
Belinda R.
5 out of 5
5/10/2025
everyone was so helpful and extremely efficient. shout out to Alejandra and the driver who picked up my car

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