Service Center

Real Reviews From Verified Customers

Sylvia /.
5 out of 5
5/19/2025
Rudy was great and very professional
Francisco E.
5 out of 5
5/19/2025
Great and friendly service
Audrey C.
5 out of 5
5/19/2025
Thank you for your assistance! Very good service!
Joe V.
5 out of 5
5/18/2025
Crystal has always been helpful and I appreciate her assistance.
Ray G.
5 out of 5
5/18/2025
Nice people, great job
Reginald/Valerie N.
5 out of 5
5/17/2025
Crystal and the entire team were friendly, professional and knowledgeable.
Romona F.
1 out of 5
5/17/2025
My car was not completed the dishonest and allowed me to drive off knowing it was alot worst as I when brought it in. So disappointed of Mr.Wilson. the years that I been coming here the service has declined so much. I had to return back and leave my car again. Very disappointed
Abraham V.
5 out of 5
5/17/2025
Great experience!
Margaret M.
5 out of 5
5/17/2025
Great sincere service. Many questions Answered.
Faviola R.
5 out of 5
5/17/2025
Good
Noe R.
5 out of 5
5/16/2025
Great service from Mike !
Karen A.
4 out of 5
5/16/2025
Rafael was great, had very clear communication through the whole time our vehical was there!
Jose O.
5 out of 5
5/16/2025
I was highly impressed by the high level of professionalism and outstanding customer service.
Deborah G.
4 out of 5
5/16/2025
Rudy is great
Anna G.
5 out of 5
5/16/2025
Mr Eduardo millan was very professional, great customer service and understood the problem on my vehicle, I really appreciate him.
Miguel A.
3 out of 5
5/16/2025
Fast reliable service
Rafael G.
5 out of 5
5/16/2025
Ralph was very professional and courteous and helpful and when foreign and beyond his duties, good service writer should keep him on board always good for the company
Brenna A.
2 out of 5
5/15/2025
I appreciate them washing my truck, however, I would have liked for them to ask beforehand. I had my personal belongings in the bed of my truck which the car washers decided to touch and throw everything in my backseat without my permission. Also, I was told my truck was finished and wait while they pulled it up. Unfortunately, my truck was not finished as the service porter told me that they were still washing my truck which again I never requested. I had to wait an additional 12 minutes outside for my truck to be finished. Also the car washers left hard water stains on the inside of my truck and it was wet on the inside door panel. Additionally, my truck was not fully dried. I appreciate the action but the results were disappointing.
Norwalk Auto.
5 out of 5
5/15/2025
Very friendly
Kaleen K.
5 out of 5
5/15/2025
Crystal was very professional, friendly, and competent in her job. She answered all my questions and did an excellent job all around. She’s a real asset to Cerritos Ford!

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