Rafael has ALWAYS been a very professional, knowledgeable, customer oriented Service Rep.! Very helpful and a pleasure to deal with. He is the reason my son and I continue to have our vehicle’s serviced at Norm Reeves Ford.
La sen̈orina Crystal López amable y atenta en todo momento para responder mis preguntas sobre el servicio que se le dio a la maverick ford
Thank you Crystal for all your hard work, it highly appreciated.
Rudy’s personality, professionalism and friendliness is amazing! I make sure to schedule my service appointments around his schedule. Keep up the good work, Rudy!
Very happy with your service
Thank you
Kept me informed through out my visit, much appreciated
Amazing customer service thank you
Great service from Oscar!!!
Great.services and excelente team.
This visit was a lengthy process, but at the end of the day, and after every obstacle Eduardo and his team came together and did what they had to do to not only fix my vehicle, but make special arrangements for me while I was out of town, which speaks to the integrity of this dealership and their team to get the job done and to keep a long-standing customer. Thank you
So impressed with the communication. Service was on time and so easy. Love the mobile service and Norm Reeves has been great from buying to service.
First of all the free car pick up and delivery service is fantastic. It made is so much more convenient for me. Secondly I was kept apprised all along of the progress. Everyone was so kind. I'll definitely continue use this business.
Richard responded to my request for updates in a timely manner.
She was really helpful and she's provided me a quick service
He was excellent with compassion and understanding in providing me the best customer service that every ford customer desires. My husband and I have been a ford norm reeves ford customer for 5 years, Rafael is the best advisor in the Cerritos center. A 5 star customer service representative! A valuable asset to that center,
Thank you
Always appreciate working with Richard. I am always satisfied with his service. He's very professional and helpful with any questions that I have with my vehicle.
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