Wonderful job and like all way very professional. Thanks Mike.
Rafael is the man. I completely enjoyed my experience due to his amazing service.
Richard did a great job, but we aren’t finished yet..
Thank you for Great customer service.
Eduardo is a sarcastic **** and I don't want any more dealings for him ever.
Told at 1pm that rear brakes would be covered by service contract. Then at 4:30 pm told that they couldn't be done because they were not down to replacement criteria. I was waiting at your location. It shouldn't have taken 3.5 hours to tell me this.
“Thank you for the outstanding service! I truly appreciate the professionalism, attention to detail, and care you put into everything. It made a big difference—highly
Very satisfied with the service I have been with four for many years thank you
Eduardo was fantastic. That kind of service makes me happy about buying a Ford.
Honestly really good experience he was very transparent with the time it would be ready and very helpful
Thoroughly checking the vehicle before returning it to the customer
Mr.Rudy was so helpful and awesome. He answered all questions regarding are concerns. Excellent customer service!
my Service Rep was very Helpful and Informative. Rafael Gonzales and Tech Tim earned my respect. Thank You
Mike is awesome. Super friendly
Andres is courteous and kept me updated on the repairs to my vehicle.
Mr. Rafael was very professional and answered all of my questions. I highly recommend Mr. Rafael and Cerritos Ford/Lincoln
I am a senior who has a lot of questions regarding how to locate items to turn off & on items on the screen and levers and he was very patient in not only answering about it but also demonstrating how to turn them on & off. This is so helpful for people in my age group. He let me know that I could call him if I later have more questions. I so appreciate that caring attitude.
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