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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8013 reviews 67%
4 star 2540 reviews 21%
3 star 249 reviews 2%
2 star 653 reviews 5%
1 star 563 reviews 5%
Review Us
Richard K.
5 out of 5
7/25/2025
Very pleased with the service and care I received The vehicle responded above my expectations.
Mark W.
5 out of 5
7/25/2025
Rudy was a great help. Thanks ????
Vu D.
5 out of 5
7/25/2025
Good job
Roxanne S.
4 out of 5
7/25/2025
Oscar is the Man!
John V.
5 out of 5
7/25/2025
Francisco is a great service agent, he keeps one posted when waiting for service being performed. Norm Reeves is fortunate to have an excellent employee like Francisco
Pablo E.
4 out of 5
7/25/2025
Si estoy muy satisfactory con el servicing que le hicieron a mi camioneta f150 2019 y muy bien atendido pr Crystal muchas gracias
Victor G.
4 out of 5
7/25/2025
Rudy Wilson did everything he said he would do. And had my truck back fast than expected.
Martin M.
5 out of 5
7/24/2025
Great job
Susana O.
5 out of 5
7/24/2025
Crystal was friendly and professional. She listened to my concerns and provided good feedback. She also took the time to research my reward points and applied them to my final invoice. Thank you
Kimberly R.
5 out of 5
7/24/2025
Great service
Not Provided.
5 out of 5
7/24/2025
Andreas provides the best customer service in the commercial side of Ford Reeves. Very helpful and makes the process easy and smooth. Definitely puts customers satisfaction at the top priority.
Martin T.
5 out of 5
7/24/2025
Excellent service and attention
Cynthia M.
4 out of 5
7/24/2025
How is the survey sent to me? By regular postal service or by an email?
Tim F.
4 out of 5
7/23/2025
Crystal Rivera is awesome. She knows and does her job very well and is such a genuine nice person. Thanks for always taking great care of me.
William T.
5 out of 5
7/23/2025
100% satisfied with Mike. Great employee.
Kaitlyn B.
4 out of 5
7/22/2025
Mike was very helpful. I found out a few things I didn’t know about the service package I have.
Ceasar G.
5 out of 5
7/21/2025
Mr Robles worked quickly to solve my vehicle’s problem
Angelo D.
5 out of 5
7/21/2025
Crystal was knowledgeable and courteous. Would for sure like her to be my advisor again
Heriberto C.
5 out of 5
7/21/2025
Was exelent service Thank you mike mosley
Katarina E.
5 out of 5
7/20/2025
Crystal Rivera has always given me the best customer service. I moved out to Palm Desert but I come all the way back to Cerritos because I know she’s going to make sure I leave happy. 10/10

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