Jesus it very helpful person
Thank you Jesus your help
Ok I will be waiting for the survey
Thank you for the excellent service .
I rate it 4 out of 5 Stars ⭐️ only because my car wasn’t washed or delivered like it was supposed to.
Rafael is one of the best at norm reeves. Whenever I take my truck I only like to deal with him. He’s honest, makes sure myself and my truck are taken care of, and has a positive attitude. He is the reason why I continue to take my truck to norm reeves ford.
The technician was great and I was completely satisfied with him, but I was just disappointed the problem wasn’t resolved.
Mike Mosley was very refreshing to deal with he is highly professional knowledgeable and his manners were on point he has very high customer service standards. He also figured out a electric battery problem that other service personnel didn't pick up. This young man is a asset. Mike is fantastic!!!
They always promise we will get the white glove service where they pick up your car and leave you a car so you are not empty handed and they never deliver!!! Every single time we have booked it we get a confirmation and then no one brings the car but only a person to pick up the car and they leave me with no car. Unreal. It has happened in more than 2 occasions. They just lie.
Rudy was super awesome and made me feel taken care of! I want him to be my service guy every time!
Excellent service and care provided by Andres and the rest of the Norm Reeves Ford team!
Francisco is the best service advisor I have ever worked with
Just be honest. If you need two days to inspect the vehicle that’s fine. They had my truck for 4 days and didn’t call me to let me know that they didn’t even check/ look at my truck, until I showed up and asked what was going on.
He was very helpful getting my tire replaced when I was driving to my great-granddaughter's birthday.
The actual camera replacement was fine but the extra diagnosis was way off and over priced for the wrong thing not even close to the problem but nobody is perfect
Mike Mosley thumbs up to this guy. Kind, courteous and a job well done kudos to Mike. And his team. ????
My Service Advisor,Eduardo Millan did an awesome job of getting my car checked out after some major work had been done. I appreciate the courtesy and attention to detail that Eduardo paid me and my vehicle. He is the best reason I continue to have my vehicle serviced àt Norm Reeves Ford.
Gave me a discount and worked with me
Social