Shoot a, you're a job as always to care of my car headed back to me very quickly.I'm very satisfied thank you
Raymond provided excellent customer service.
Jesus was able to provide wonderful customer service and exceeded my expectations!
Rudy is great. Even workers that didn’t know me were really nice.
Richard is always great to work with. He’s professional and trustworthy.
I will complete it upon receiving survey.
If Ford cannot fix my problem why do you have a maintenance department. Norm Reeves gives me a run around like I do not know what's happening with my own vehicle. I'm getting pretty disgruntled with this company.
Francisco Bretado and his support team showed outstanding customer service professionalism by listening intently, addressing all my concerns regarding my car issues and then going beyond the call of duty with their compassion when I left my purse and garage door opener behind and had to coordinate with Jamieson & Nick at Hertz Rental to retrieve my lost and left items at the dealership. They all earned my forever gratitude and deserve the highest form of recognition! Thank you all forever!
Crystal Rivera goes above and beyond for her clients. She's great at communicating with her clients too
I was told my tires were rotated, but only inspection and inflation was noted on my service summary. I called back to clarify, left a message, but never received a call back. I received a message yesterday that my vehicle was "ready to come home" when I picked it up on the 5th. 8 days earlier.
Very good job done by both service techs that came out. The camera is very nice and clear. Thank you very much
Nancy G
Raymond went above and beyond with customer service. He was very on it when it came to communication and information. I appreciate his dedication to help customers.
I really appreciate how Raymond took care of my vehicle needs. He is reliable, approachable, and very knowledgeable. He got the job well done on my vehicle and I am grateful and appreciate his hardwork and trustworthiness. I’m also glad he is back at Norm Reeves Ford. Raymond provides high standard customer service and goes out of the norm to make sure your vehicle gets serviced exceptionally well. Thank you for all your help Raymond. You are awesome and I am highly satisfied with the level of work you provide.
Francisco Bretado is always very helpful, and communicative makes my experience a lot easier when my vehicle stays for maintenance service.
I appreciate my service being expedited. Thank you Jesus.
Thank you very much , I appreciated , you guys did a great job on my car . Thank you Mike Mosley.
Crystal was very concerned, helpful and knowledgeable. She provided great service. All other staff were also nice and polite
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