Rudy was the best with his customer service!
Service advisors were very nice accommodating & kept me updated
Great service!! Adrian is top tier service. Thank you.
Rudy is an amazing advisor and very helpful I really appreciate him he really cared about people needs and help as much as he can to make we get our in time. He goes above and beyond.
Thank you Rudy for all that you do.
Service was fast and efficient.
Not a great experience. Would like a manager to reach out.
Sounds good, I’ll be waiting for the survey.
I love Mr Rudy-always helpful, personable, and professional. I hope I always have the luxury of his help.
I had a great experience working with Raymond Quintero. He was professional, courteous, and kept me informed throughout the repair process. I especially appreciate that he took the time to look into my warranty concerns. He answered my questions, communicated updates, and made the process much less stressful. Thank you, Raymond, for your excellent customer service! He made me feel like my concerns were heard, and I truly appreciate everything he did.
Thank you for your dedication and hard work. I appreciate your services. Very honest and I trust Ford Norms Reeves! They are the best!. Enjoy taking the shuttle while they work on my car. Very satisfied
Made my appointment two weeks in advance & when I arrived was told the part was not available
Eduardo was great! Very professional and great customer service.
Rudy was great. 10 stars out of 10.
Hola muy contenta con el departamento de servicio
Me hicieron sentir muy bien desde que llegue con una amable sonrisa me dirigieron hacia donde tenía que ir y comunicaron con mi representante Eduardo cual siempre estuvo muy al pendiente de los problemas de mi MKC Lincoln
Gracias al departamento de servicio
Especialmente a Eduardo
For Andrew's part was ok. For the other problem I had was no good. When people tell me something on truck was never there, that 9s poor service. It's my truck and I know what my truck has when I paid for it. Service management says my truck did not have the item. Call me ****-****-xxxx.
Your adviser went above and beyound to take care of my needs thanks so much
All the staff was attentive and the process super easy.
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