Very good costumer services
My only problem is I was charged a fee to use my credit card. I’m not cool with that. Norm Reeves needs to u stand that’s the cost of doing business. Adding fees to use a credit card is bad business.
Was not satisfied on overall experience
Great work thank you very much!
Great Customer service. Very friendly and very knowledgeable.
Though this was my first time personally working with Rudy, he has always been super welcoming and friendly when I come into the dealership. No one looks forward to coming to get their car worked on but when you have people like Rudy and Chrystal working there, it’s a test of the True customer service that you all offer. Super honest, super professional, super caring, and even was able to deliver maybe not so good news in a way that made me feel supported and valued as a customer. Keep him and promote him!
Excellent service. Eduardo was very professional and a pleasure to deal with.
We were exceptionally satisfied with Rafael Gonzalez’s service . I would highly recommend him to other clients of the Lincoln dealership. It was our pleasure to have bern serviced by Rafael . Kudos to him ????‼️
Very happy with my service as usual
Thank you, excellent work and professional... I never push myself for anything, let myself be chosen and it was better...good job. Clean and generous work.
First, I called for a quote for “The Works” package for my 2024 Ford Maverick hybrid. I stated the vehicle year and model, and was quoted a price of $149. I made an appointment, Upon arrival, I was told the cost was $179, because the vehicle is a hybrid. I presented a $20 off coupon.
Secondly, the texted report I received, led me to believe that an additional service was performed without my approval. The report stated “ replaced” for the windshield wipers. I immediately called the service writer, he said it had not been performed, and the car was ready for pickup.
Lastly, my invoice stated “The Works” parts and labor $149.95 and a $5.99 charge to top off the windshield wash fluid. Total invoice$161.17
I was charged $139.99?
If the total was $161.17 - $45 ($20 coupon+ $25 rewards) = $116.17
Customer #116127
The invoice doesn’t reflect the discount for the $20 coupon or the redemption of the rewards points.
Please clarify, thank you, Daniel M
Thank you Rudy for your fantastic service!
The Ford service team did an excellent job. Our Mach E was repaired quicker than we initially thought. Ford was so gracious and let us use a loaner explore, which we absolutely loved. The home processs was very a little inconvenience to our family. Thank you for your hard work! Keep it up.
Mike is awesome, he is direct and honest. Didn’t make me feel like he is just selling some services.
He is prompt!
Social