Love Rudy everytime I come in with car trouble, Rudy breaks down the issue immediately & then lets me know the best route I should take upon diagnosis. & I’d Also like to mention Crystal Rivera she’s great! Always makes sure my vehicle is handled with care. Those 2 are the best no shade to the rest.
Superb service and customer satisfaction
Rudy was very nice and helped me with all my concerns.
I had to bring the car in twice before it was actually fixed. 8 picked it up one day and before I made it home I called to let the service department that the car was still doing the same thing. I was charged two deductible when I don't feel I should have. The service manager Oscar was very helpful and friendly
Our vehicle was returned to us low on oil and coolant. The oil did not even register on the dip stick. The coolant should have been filled to the max line especially after being repaired for a coolant leak. We will not be bringing our vehicle back to Norm Reeves. Cannot be trusted.
She is very kind Person she answered my question as well enough.
Rudy is always a great help’
I brought my car in for the re-call and you took care of it. I appreciate very much the brief overall of my car in your paperwork, thanks. When needed for service I sure know where to bring it for service, thanks????
I was very pleased to work with Rafael. He was very knowledgeable and attentive. I hope I get him every time.I have to come and visit the service department
Alejandra was very accommodating and friendly. Made everything very easy for me.
I was very impressed with the service and response that you gave me.
Eduardo did a stellar job.
he’s very accomadating, well trained , explained to me what needs to be done on my ford transit van .
over all im satisfied with the service
I’ve been assisted by him in the past. He’s always accommodating and professional in his duties. He’s an asset to your company.
Crystal was very professional and was able to answer all my questions.
Very happy today! I waited for car - was very comfortable. Eduardo kept me informed about my service.
I have used Rudy in the past. He is always friendly,
Personable and professional. I request him when he’s available.
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