Great and fast service! Much appreciated!
Eduardo did a great job. Told me what was wrong with my vehicle what he recommended and what was it going to cost. Completely satisfied by Eduardos expertise and excelent customer service
Three days minimum to diagnose is ridiculous. Even with an appointment it's the same time frame. Dropped off my truck Wednesday morning and was told it might be ready on Monday.
Completely satisfied as always thank you so much to Raphael for his expert assistance it was our pleasure
I was very happy with the customer service and quality of the service performed. I made an appointment at 7:30am, I waited 2.5 hours for an oil change, tire rotation, maintenance.
Rudy is very personable and easy to deal with.
Rudy was efficient and kind. He was true to his word in the time estimate, which is so appreciated when having two kids. The car looked great when it was finished. Thanks again!
I am very satisfied with Rafael Gonzales, he so experienced and understand of customer situation. I'm really appreciate.
Friendly and car was done in a reasonable amount of time
Thank you Crystal, for always making us feel welcome and answering our questions. We appreciate your help!
Crystal was extremely professional and took time to throughly explain the issues with my vehicle. Crystal kept me informed as to the process from beginning to end. She offered a shuttle and/or the availability of a rental vehicle if I needed either.
I truly appreciate Crystal and I feel that Norm Reeves has a very valuable asset in Crystal.
Eduardo was very helpful and made an extra effort to get my car back sooner than later. Fixed the issues with the transmission and breaks I was having and the truck is running great now. Thanks again.
Richard was great, i'd give him a 9/10. He kept me updated and informed. I give the dealership a 2/10. My vehicle stayed there over night, during that time my license plates were stolen. They need to amp up they're security. Also, it was very inconvenient for me to go back and forth to the dealership, then the dmv to request new plates. Although they offered to pay for the replacement, I would have liked them to also offer some kind of compensation, like fill my tank or some discount on future services.
Norm Reeves Ford went above and beyond to support the local educator community. We are truly grateful for all of your support.
Rudy was fantastic, his demeanor and customer service skills were excellent,he made me feel very comfortable leaving my car with you! I hope I get him for all my service visits!
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