He did a great job. Thank you
Very professional, kind, empathizes, friendly, listens, and relays situation in clear manner
Eduardo is always professional and does a great job. I needed new tires for my truck. He went out of his way to get me the best price on the tires I was looking for, and beat the best offer I had found. Tires look great and truck runs great. Great service!!
Continue to be professional and give excellent care of me
Our technician was Julian and he was perfectly professional and worked quickly to do the work. Thanks!
Excellent costumer service had a great time
Just the best customer service. Always going out of the way. Also the ford team also. Always enjoy getting service there.
Of course! Richard has always been so very helpful. We appreciate everything he and Norm Reeves staff have worked with us. Thank you!
Andres es una persona que brinda un exelente servicio
Eduardo was as usual on top of the repairs needed and fully explained each one.
Was please that didn’t get any lip about transfortation back and forth
I think you deeply .
I’m having a huge issue with your team. When I purchased my truck I was sold 10 oil changes with my truck purchase. Today, I returned for the 2nd oil change and I was told that it was not covered and that I needed to pay a fee of $110 and that apparently they don’t have anything on record regarding the 10 oil changes. They pulled up my contract and it obviously wasn’t there but I was told by finance that this was included. So I’m really upset and feeling defeated for not requesting in paper what was told to me in person. I was played and lied by your team basically.
I took my vehicle in for a recall and left with more issues.
Very knowledgeable explained everything well in spanish. Ty to Francisco
Thank you for communicating throughout the process.
Rudy is fantastic, I've no issue with him. Rudy went on vacation so I was handed off to another representative who initially tried to extort a 100% markup (over Lincoln's price online) on consumables for the digital scent system, then condescended to me about how the system works. It's clear that once he knew the cartriages were nearly empty (which I stated from the beginning) he stopped listening to what I described as the issue and assumed I was an idiot who didn't know how the system works. By the way, the digital scent system is still not working.
Raymond was very helpful.
He found the problem right away and I had my car back quickly.
He also found a problem with my battery and replaced it.
Great work, very courteous and helpful.
Rudy is a great guy! He’s so friendly and helpful and I really like dealing with him. I will always arrange my services with him!
Very good costumer services
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