RUDY has been fantastic! Great communication and kept me well informed throughout the entire process. A very positive experience with Rudy as my service advisor. Thank you
Francisco explained what service the vehicle needed and the timeframe. I received a loaner vehicle and my car was washed before it as returned.
I truly appreciated Raymond giving me almost daily updates on my car and more or less when my car would finally be ready. The updates were really important to me and appreciated it.
Getting my vehicle maintenance with Francisco is always a pleasure.
Service to my Lincoln MKZ was handled by Francisco Bretado and was done with excellence. He followed it to a speedy end. The car looks and drives like new. Big thanks to Francisco and Norm Reeves. Thanks again Francisco.
Great experience thank you
Thank you for the quick service
Richard is a great service writer. He always kept me abreast of how my car was and any new findings. He is definitely an asset to your service department. You’ll definitely be seeing my services again.
Gracias a los que me atendieron, me hicieron sentir muy confortable
Complete satisfaction thanks soo Mach
Thank you, excellent service
Nesecita mas responsabilidad para llamarle al cliente que es lo que está pasando con su vehículo ya que yo estuve Llamado con él pero nunca me regresó ninguna llamada así es e que yo no me sentí bien atendido como que el cliente no importa para ustedes
Mike was very informative
The service personnel at the Norman Reeves site in Cerritos are excellent. They are all friendly, knowledgeable knowledgeable and go above and beyond to assist and answer your questions
Eduardo and your entire team has again done an exemplary job diagnosing and serving my vehicle. Eduardo goes over and above with his customer service and I always feel very confident he will do whatever he can to make my experience flawless.
Eduardo Millan is the type of person every auto dealership needs. He’s caring, he’s helpful, he’s very knowledgeable and most importantly he’s real, not fake like many people have to be when dealing with the public. I would rate Eduardo 10 stars out of a 5 star rating. Truly a good dude ????✅????????. Ur lucky to have him and he loves what he does
Yes, I was satisfied with my service specially with my platinum extended warranty
Rudy and the service techs did an outstanding job servicing my vehicle. My vehicle was charged upon my request.
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