The repairs were done and I am happy with the results. I am not happy about personnel changing the air pressure in my tires. I am pissed off and completely livid. Why do I have to say to anyone to leave my tires alone. I didn’t come in to have the air pressure changed in my tires! I don’t know if I will ever come back to have work done!
Well satisfied! Service was excellent, took my car, serviced and returned my car. Thank you!
My unsatisfactory experience was summarized in a lengthy email to Keavon Jurgen. The missteps occurred with 4 service advisors involved. The director attempted to overcome the bad service, but further negative experiences occurred. My summary was emailed online Feb 28 and acknowledged by Donnie on Mar 1. As of today Mar 3, I have not heard from Keavon or anyone else that would speak to my experiences.
They were on time ???? with the service.
Do NOT contact me. For someone who scheduled an appointment, service wait time is too long.
We always get the best service. Live far, but it’s a dealer of preference.
Great team! Thank you
Rudy is great to work with. Keeps you update throughout repair process.
Andrew was prompt, professional and responsive in checking me in, updating me and handling my cars service needs.
RUDY has been fantastic! Great communication and kept me well informed throughout the entire process. A very positive experience with Rudy as my service advisor. Thank you
Francisco explained what service the vehicle needed and the timeframe. I received a loaner vehicle and my car was washed before it as returned.
I truly appreciated Raymond giving me almost daily updates on my car and more or less when my car would finally be ready. The updates were really important to me and appreciated it.
Getting my vehicle maintenance with Francisco is always a pleasure.
Service to my Lincoln MKZ was handled by Francisco Bretado and was done with excellence. He followed it to a speedy end. The car looks and drives like new. Big thanks to Francisco and Norm Reeves. Thanks again Francisco.
Great experience thank you
Thank you for the quick service
Richard is a great service writer. He always kept me abreast of how my car was and any new findings. He is definitely an asset to your service department. You’ll definitely be seeing my services again.
Gracias a los que me atendieron, me hicieron sentir muy confortable
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