I was very pleased with Ford servicing my truck at my house and Julian was very professional and kind thank you Ford????
Excellent customer service as always
Thank you Eduardo Millan for your excelente service
Alejandra showed up on time. He was friendly and professional and completed the job in about a half hour. I was very pleased with his service.
I am not sure if this can be fix or address. This is my second time getting an oil change. After arriving home and looking under the truck. I noticed the oil spray all around the oil filter and this time one droplet on to my driveway. I had to mop it up and wipe the oil filter clean. Not a big deal since I know how to clean it. But for those who don't then it's just going drop more into driveway. I think reason is that the oil filter is fill with oil before installing it and it is recommended to prefill with oil. This creates residual over the top of the filter. When driving on the highway the speed and draft pull it out and spray over the filter. Thus, I think the only way to solve this probably has to drive it on the highway and clean it again thereafter before returning to the owner. Just my observation and reasoning.
Richard, provided outstanding customer service. Recommend maintenance required on my 2020 Explorer and immediately made arrangements for my transportation back home. He effectively provided me status on the service on my car
Jesus has great service and communication
I can’t see ever going anywhere else.
Professional and a nice guy!
Rudy was professional, courteous, and most helpful!
Give Francisco a management position
Richard Juarez. Thank you for your professionalism and honesty. I appreciate how you take the time to explain issues and recommendations in detail, I had a great customer service experience.
My house keys were removed from my car keys.
The car was not washed. I was told there was construction going on at the dealership
I excellent customer service
I PAID FOR REPAIRS THAT WERE NOT DONE VEHICLE IS STILL MAKING THE SANE NOISE THAT NO ONE TOOK A TIDE WITH ME TO HEAR, ASK OR GET ANSWERS R
Thank you for your support and appreciation
Mr. Juarez was a complete professional, from beginning to end, my experience was very satisfying.
I will return should my Fusion require any servicing.
I’m very satisfied with Rafael Gonzales, very pleasant and friendly. Also have a sense of human. I’m very happy with his service thanks for.
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