Service Center

Real Reviews From Verified Customers

George Chevrolet.
4 out of 5
2/26/2026
Complete satisfaction thanks soo Mach
Dave C.
5 out of 5
2/25/2026
Thank you, excellent service
Mario O.
3 out of 5
2/25/2026
Nesecita mas responsabilidad para llamarle al cliente que es lo que está pasando con su vehículo ya que yo estuve Llamado con él pero nunca me regresó ninguna llamada así es e que yo no me sentí bien atendido como que el cliente no importa para ustedes
Romulo F.
5 out of 5
2/25/2026
Mike was very informative
Cynthia A.
5 out of 5
2/25/2026
The service personnel at the Norman Reeves site in Cerritos are excellent. They are all friendly, knowledgeable knowledgeable and go above and beyond to assist and answer your questions
William .
5 out of 5
2/25/2026
Eduardo and your entire team has again done an exemplary job diagnosing and serving my vehicle. Eduardo goes over and above with his customer service and I always feel very confident he will do whatever he can to make my experience flawless.
Jose R.
4 out of 5
2/25/2026
Eduardo Millan is the type of person every auto dealership needs. He’s caring, he’s helpful, he’s very knowledgeable and most importantly he’s real, not fake like many people have to be when dealing with the public. I would rate Eduardo 10 stars out of a 5 star rating. Truly a good dude ????✅????????. Ur lucky to have him and he loves what he does
Floyd O'Neal.
4 out of 5
2/25/2026
Yes, I was satisfied with my service specially with my platinum extended warranty
Armando M.
4 out of 5
2/25/2026
Rudy and the service techs did an outstanding job servicing my vehicle. My vehicle was charged upon my request.
Octavio M.
5 out of 5
2/23/2026
Great
Alfonso -.
5 out of 5
2/22/2026
Great service, professional,and courteous. He made recommendations for future service needs.
Jeffrey S.
2 out of 5
2/22/2026
Overpriced, well something that I could have went to a regular shop and pay half that price
Landscaping (.
5 out of 5
2/22/2026
Always a pleasure working with the norm reeves ford team. Rudy was great! Detailed and kind. I’m 100% satisfied and will always be back for my service and vehicle purchases.
Richard S.
4 out of 5
2/22/2026
In all honesty I was reluctant to return t9 Norm Reeves due to an incident that occurred many years ago. My friend informed me that the individual that the person I had an altercation with was no longer working at this dealership, I did return on 2/20/26 and I must say i was extremely satisfied with the service and with Crystal's professionalism. Thank you ????
Carol B.
5 out of 5
2/22/2026
Thank you for all the help and quick turn around time.
Gabriel C.
5 out of 5
2/21/2026
Took my car to service due to a recall on the vehicle, thanks to Jesus **** , he made the whole experience very easy going
Valerie Beatrice.
5 out of 5
2/21/2026
Excelente servicio rápido y amable
Hashim M.
5 out of 5
2/21/2026
Excellent service. Rudy is a very friendly and knowledgeable service representative.
Frank L.
4 out of 5
2/21/2026
Mike was great , but just took longer than expected. Had a 12:45 appointment and didn’t get my car done till about 4:30. But Mike explained that some technicians called out.
Atop Sales.
5 out of 5
2/21/2026
Great Job

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