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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1970 reviews 63%
4 star 688 reviews 22%
3 star 82 reviews 3%
2 star 193 reviews 6%
1 star 173 reviews 6%
Review Us
Linda C.
1 out of 5
3/18/2026
The low tire light is still on. It was not a part of my original appointment information but I asked Peyton to have the tires checked. Perhaps they were and something needed to be reset? Idk I don’t see checking the tires on the invoice though.
Otha R.
5 out of 5
3/18/2026
Yes,I was satisfied with the service I received.
Mary S.
5 out of 5
3/18/2026
I was completely satisfied and the staff was nice very professional. I would gladly recommend you.
City Of.
5 out of 5
3/17/2026
Alyssa has been wonderful. The entire process of my vehicle being there was seamless and easy. She kept me informed the entire process. 5 stars all the way around.
Jerry C.
5 out of 5
3/17/2026
Very pleased with the entire process.
Mark L.
5 out of 5
3/17/2026
All good!
Mark R.
5 out of 5
3/16/2026
Great prompt service
ANTHONY E.
2 out of 5
3/13/2026
Alyssa has been great. The vehicle is my problem.
Nancy H.
4 out of 5
3/13/2026
Peyton was great. I also had to visit the body shop . Larry Jones is great .
Tony S.
5 out of 5
3/11/2026
Very happy
James R.
5 out of 5
3/11/2026
Great wonderful friendly people to work with. Diffently will continue to keep coming back
Donald C.
5 out of 5
3/10/2026
Peyton the great ????!
Judy C.
5 out of 5
3/10/2026
Very nice
Ross N.
4 out of 5
3/10/2026
Peyton was great. Couldn’t be more with him working on my Silverado.
Laura W.
2 out of 5
3/9/2026
Up on getting to the service area I was told to swas told to speak with Payton but had to wait as he had girlfriend on one phone and making appointment for her to get her car Fix on Friday I think that a customer ought To come before personal business so I will not Not come to Capitol Ford again to many Many other Ford dealer to go too
Diana S.
5 out of 5
3/9/2026
Steve Braaten is great! He is always so professional and informative of anything with our vehicle. Thank you Steve.
Mike M.
1 out of 5
3/8/2026
Didn't appreciate trying to be charged for a free oil change
Brenda H.
5 out of 5
3/8/2026
Very nice person, job well done
Stacy H.
4 out of 5
3/7/2026
Steve explained everything well, found a cheaper tire option, and kept us updated on everything. He was great!
Dawn B.
4 out of 5
3/7/2026
I like this dealership so much better than Roush not only is it closer but the people are friendlier. They get things done in a timely manner. They do it. They say they’re going to do and I don’t have to keep returning time after time.

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