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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1969 reviews 63%
4 star 688 reviews 22%
3 star 82 reviews 3%
2 star 193 reviews 6%
1 star 173 reviews 6%
Review Us
Kim B.
5 out of 5
7/17/2026
She is absolutely wonderful! You need more service reps like her.
Wendy G.
5 out of 5
7/15/2026
Courtney's great and I love working with her!
Kimberly S.
5 out of 5
7/15/2026
Very satisfied with the work
Dewell K.
5 out of 5
7/15/2026
Peyton is very cordial informative and a pleasure to work with!
Kenny W.
5 out of 5
7/15/2026
Great service and friendly
Valinda I.
5 out of 5
7/15/2026
Yes Peyton answered all my questions and he was very professional,courteous, very knowledgeable thank you very much
Wayne U.
4 out of 5
7/14/2026
Well it took a week to get my van back, but it was fixed and reasonable. And I love that you offer the shuttle service for customers.
Christine B.
5 out of 5
7/13/2026
Peyton is fabulous. He has always greeted me immediately and explained all that was done on my vehicle
Barbara Y.
5 out of 5
7/13/2026
Peyton was super! He explained everything concerning my car. He was friendly and kept things moving in a timely manner.
Josh S.
5 out of 5
7/11/2026
Steve was very friendly and we received our vehicle back ahead of the expected time of completion! Overall very satisfied with the service team (Steve) and the quality repair!
Catherine D.
4 out of 5
7/11/2026
He is awesome! He is so polite and his job seems fast and complicated, but he makes it look easy, with a smile on his face. He’s the bomb
Barbara Y.
5 out of 5
7/9/2026
Peyton was super ! Very helpful and enjoyable to talk with !!
Richard E.
5 out of 5
7/8/2026
Very good service from Capitol City Ford.
Ray L.
5 out of 5
7/8/2026
Courtney always does a great job.
Cheryl F.
4 out of 5
7/8/2026
You are all Great… Courtney is our girl
Michael B.
5 out of 5
7/7/2026
Always great service and personal feedback.
Louise T.
5 out of 5
7/7/2026
The young man who helped me was professional, easy to talk to, and helpful. I appreciate the good customer service I receive at the Washington Street service center.
Brittany R.
5 out of 5
7/6/2026
Thank you Peyton!
Margie P.
5 out of 5
7/4/2026
Thank you for a great and professional job well done.
Joe T.
2 out of 5
7/3/2026
The only thing that kept me from being completely satisfied was the estimated completion times proved not to be true more than once.

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