I was kept well informed during the whole process.
The BEST customer service I have ever experienced! Courtney went above & beyond.
Alway A*++ service at Capitol City Ford. Great people, great value ????
Quality service for very reasonable price. Customer service was excellent. I recommend Capitol City Ford
The engine is still broke and Ford is supposedly still waiting for Holman to say yes or no
Alyssa did a fantastic job. She is a keeper. I would recommend Capital city Ford to all my friends and family.
My coolant wasn't flushed as requested. Perhaps I wasn't clear?
All staff very courteous and attentive!
They were quicker than expected. They were very nice in helping me. I would not go anywhere else or trust anyone other than capitol city ford with my vehicles
Courtney has been a great communicator throughout my vehicle's repairs and always willing to work me in when needed.
Steve provided great customer service!
I have been coming here for years. This was the first time the experience was so unprofessional. The check in lady told me that she appreciated people staying in their cars but then I heard her tell someone else they are staying in their cars i guess they will come in sometime. she was doing other things like filling coffee instead of checking in. And she was yelling about she didn’t know how to do things that were part of her job and how someone else would have to do them. Like check to see if a battery was available. Not to mention the lady that licked her fingers before asking me for my credit card. The process used to be organized and staff used to be customer service oriented. Not sure I will return.
I was told that I should probably have my rear brakes changed in probably 2 more oil changes which should be around 10,000 miles. I had my rear brakes changed the first week if June 2023. Less than a year ago. Only 8000 miles on the new brakes and I don't feel like they should need to be changed again that soon. Other than that everything else was good.
Great service & turn around time!
Alyssa was very observant when checking what needed. Asked where I purchased the battery, which I stated at Capital City Ford.i I would not trust my car to any other dealer
Excellent and fast service! Thank you!!!
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