The service was good. Thanks!
Very helpful and friendly. Great service!
Good as always. Thanks guys
I've visited a couple other Ford shop's and they couldn't fix the problem but Mr. Cory J. Knew exactly what the problem was and I'm very happy to finally get the problem fixed.
Corey treated me like family. Service is always easy and e free.
Again another good service
He was great. Got me in and out. I was able to go back to work timely.
Job was done quickly without any Hassel.
Great job and treatment as usual.
Charlie was great! Overall, though, it took way too long to pinpoint the problem and fix it and way too long for me to be given a courtesy vehicle under the circumstances. Charlie was very nice throughout the process though.
You all are the Best! Thanks for the quick service.
Service was fast and reasonable. Dropped off my vehicle and was able to wait until it was finished and only took about 30 minutes.
Great service and very courteous staff!! Corey and TJ worked me in right away!! Great Job!!! Thanks. Don Canatsey ????????????
I always trust Capital City Ford to get the job done thanks for everything.
I had a appointment. But my van wasn’t even looked at day I brought it in. It wasn’t till the afternoon of the second day that work was even started. That was very disappointing.
Terrible communication, failed to order parts ahead of time, gave terrible estimates for how long to complete the work (I was told it would be done Monday, then Tuesday, then Wednesday, then Thursday. Each time I was told I would be given updates, yet I was given no updates. I was placed on hold for over 20 minutes. Then when I get the vehicle back, there are scratches and pry marks on the dash and my turn signal is no longer functioning properly. To top it off, Steve Braaten isn't returning my emails. He's supposed to be in charge! Now I'm not even sure if the job was done properly if they've messed up this much. It's an airbag, this is my life on the line. 0/10 would never recommend coming here. It will be going on Facebook, Google, Yelp, and the Better Business Bureau
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