Service Center

Real Reviews From Verified Customers

Walter John.
5 out of 5
8/2/2022
great job
WILLIAM R.
1 out of 5
8/2/2022
Wife picked up our Fusion after an oil change. I get home from work and see that there is no sticker in the window and the oil change reset was not done. Makes me wonder, did the tires get rotated? First time anything like this has happened.
Mark M.
5 out of 5
8/2/2022
Good, prompt service.
Felecia D.
5 out of 5
8/2/2022
Always good service there thank you such good team
Alan H.
3 out of 5
8/1/2022
Have someone call us when you get the Transmission Shifter’s in for our Ford Escape. I tried hitting the No twice, but it wouldn’t take the comment. So I hit Yes!
Clifford B.
5 out of 5
7/31/2022
Cory is totally Awesome his professionalism is off the chain & his knowledgeability is on point never had a bad experience he is definitely one of Capital City Ford Best.....
Jeffery S.
5 out of 5
7/29/2022
Thank
Bruce Z.
5 out of 5
7/29/2022
Great experience. Thank you
Jacqueline C.
5 out of 5
7/27/2022
Excellent service
WILLIAM B.
5 out of 5
7/26/2022
Completely satisfied
Debra M.
5 out of 5
7/26/2022
Work was done quickly.
DAVID G.
5 out of 5
7/25/2022
Job well done and timely!!!
James W.
4 out of 5
7/24/2022
Thanks Mr Dunn
Darnell S.
1 out of 5
7/23/2022
I said three times my truck needed and oil change. I said it right before I left and the service guy didn’t write it down or update the information. I told him I have the ford pass and he just seemed like he didn’t care about anything I was saying. They had my truck for a reasonable amount of time. I took a whole day off work inconveniencing two people to come back to get my truck without the oil change. Then he says sorry without a care and said you can just bring it back another day and we will move you to the front and get you done. I value my time. So it was a bit irritating especially the way it was just a whatever kind of nonchalant attitude. Kind of like oh well just spend another 2 hours of your life for something that could’ve been handled if he would’ve have wrote it or just treated me the way he’d wanted to be treated. He’s probably just not a morning person. Sure he’s a great guy. Just didn’t like the attitude especially after trusting the Ford name for the past 5 years with my money and time.
Roger S.
5 out of 5
7/23/2022
Very Professional approach to customer service fast efficient service experience would recommend a raise for the professional experience delivered by Mr. Dunn
Talena P.
5 out of 5
7/22/2022
Cory is awesome! He got my car in very quick and they did a great job.
Sharon B.
5 out of 5
7/22/2022
Great Team you have there!
C.E. Reeve.
5 out of 5
7/21/2022
Cory is always helpful and knowledgeable when I come in for service...And, always greets me with a smile.
RUSS W.
5 out of 5
7/20/2022
Ty
Barbara M.
5 out of 5
7/19/2022
Job well done

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