Capitol City Ford Auto Repair Service

great job

Wife picked up our Fusion after an oil change. I get home from work and see that there is no sticker in the window and the oil change reset was not done. Makes me wonder, did the tires get rotated? First time anything like this has happened.

Good, prompt service.

Always good service there thank you such good team

Have someone call us when you get the Transmission Shifter’s in for our Ford Escape. I tried hitting the No twice, but it wouldn’t take the comment. So I hit Yes!

Cory is totally Awesome his professionalism is off the chain & his knowledgeability is on point never had a bad experience he is definitely one of Capital City Ford Best.....

Thank

Great experience. Thank you

Excellent service

Completely satisfied

Work was done quickly.

Job well done and timely!!!

Thanks Mr Dunn

I said three times my truck needed and oil change. I said it right before I left and the service guy didn’t write it down or update the information. I told him I have the ford pass and he just seemed like he didn’t care about anything I was saying. They had my truck for a reasonable amount of time. I took a whole day off work inconveniencing two people to come back to get my truck without the oil change. Then he says sorry without a care and said you can just bring it back another day and we will move you to the front and get you done. I value my time. So it was a bit irritating especially the way it was just a whatever kind of nonchalant attitude. Kind of like oh well just spend another 2 hours of your life for something that could’ve been handled if he would’ve have wrote it or just treated me the way he’d wanted to be treated. He’s probably just not a morning person. Sure he’s a great guy. Just didn’t like the attitude especially after trusting the Ford name for the past 5 years with my money and time.

Very Professional approach to customer service fast efficient service experience would recommend a raise for the professional experience delivered by Mr. Dunn

Cory is awesome! He got my car in very quick and they did a great job.

Great Team you have there!

Cory is always helpful and knowledgeable when I come in for service...And, always greets me with a smile.

Ty

Job well done