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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1938 reviews 63%
4 star 678 reviews 22%
3 star 81 reviews 3%
2 star 190 reviews 6%
1 star 172 reviews 6%
Review Us
Patrick A.
4 out of 5
9/11/2023
BC
Trisha J.
4 out of 5
9/10/2023
Took it in for recalls. It is what it is.
Heather S.
2 out of 5
9/9/2023
Drew was very friendly and helpful. Unfortunately my car is still not working properly
Kellie W.
5 out of 5
9/9/2023
Professional and courteous. Service completed in the time that was estimated.
Mary A.
5 out of 5
9/9/2023
Thanks for all your help!
Frank N.
2 out of 5
9/8/2023
The engine symbol was on the instrument panel prior to service and it’s still on there. No one mentioned what could be the issue. Otherwise I’m happy with the service. Courtney is a real asset to Capitol City Ford. V
Mary R.
5 out of 5
9/7/2023
Terry, who picked me up from work to get my car, gave me great customer service. Thank you.
Michael M.
5 out of 5
9/7/2023
Courtney was very helpful and kept me informed on the progress of my service.
Raymond G.
5 out of 5
9/6/2023
Happy
John H.
5 out of 5
9/2/2023
I appreciate the excellent service!
Jason B.
1 out of 5
9/2/2023
My antenna is missing
Brittany R.
4 out of 5
8/31/2023
Thanks Courtney! :)
Ruby J.
5 out of 5
8/31/2023
Very satisfied, I have been serviced For many years. Thank you very much.
Mark M.
5 out of 5
8/29/2023
Prompt and efficient.
Jesse B.
5 out of 5
8/29/2023
Very pleased
Patricia M.
5 out of 5
8/28/2023
The whole experience was pleasant. As soon as I walked in I was taken care of. Exceeded my expectations.
Swift Air.
1 out of 5
8/28/2023
Almost 9 grand and service light is still on exhaust filter still full and they left the panel off on fuse box
Van S.
5 out of 5
8/27/2023
Job well done.
Thomas M.
4 out of 5
8/26/2023
Good service kind service tech
Joel R.
5 out of 5
8/26/2023
Earl was great! He walked me through all the suggested service for my mileage and provided up front estimates of what each service offering would cost. Very thoughtful and considerate!

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