Service Center

Real Reviews From Verified Customers

Jack U.
4 out of 5
9/20/2023
Garner towing was great, a tad slow, but Tyler should be recognized for his patience, ability and attitude/attention to detail. If only , all employees were this easy and efficient.
Clifford R.
5 out of 5
9/20/2023
Great customer service
Robert H.
3 out of 5
9/20/2023
Not now
Patricia A.
4 out of 5
9/19/2023
As always capital city ford does the best job and always very nice and explains things very well and drew is very nice guy and I so appreciated that we live within 10 miles and didn’t have a way to pick up our explorer and they delivered to our home thank u so much for that service
Thomas O.
5 out of 5
9/19/2023
I like the car & intend to keep it as well maintained as possible.
Sahara L.
5 out of 5
9/19/2023
I had a very pleasant experience today!
Mark B.
4 out of 5
9/19/2023
Works oil service in and out ????
Fred F.
5 out of 5
9/19/2023
Thanks for the service.
Roy C.
5 out of 5
9/16/2023
Ok
Karin L.
4 out of 5
9/16/2023
Ok third time typing this so now you are gonna get the real short and sweet. You guys are a bunch of rip off artist Courtney has a smart **** mouth and accounted for about 40% of my horrible experience with the service department at Capitol city . I will never return first service sales and will sing to everyone I meet to never take a vehicle to Capitol city Inskeep or sharp and I already purchased a vehicle. I didn’t keep before you thieves. Purchased the dealership I already started singing from the mountaintop. I discount tire today when I had all my service done there instead of Capitol city and told everyone in there about what a **** dealership. And if you want to improve your customer service put Courtney in a closet and quit letting her interact with the customers. I knew I should’ve listened to my gut and saved $159. I would’ve gained more by setting on fire then spending with you guys and it all started. Thanks to Ms. Butler. I was better at my Customer Service job when I was 15 and showed more respect for people with my little toe. Did she does with her entire being. I can actually say she might be one of the most rude hey hey hey hey hey Customer Service folks I’ve come in contact with lately and the customer service in this country has gotten really bad so that saying a whole lot she’s so bad it’s almost impressive
Jacquie W.
5 out of 5
9/16/2023
Very pleased. Thank you for your service. Vehicle delivered home. Very nice!
Donyelle H.
5 out of 5
9/16/2023
Thanks for your service well done.maybe next time thanks
Bill C.
5 out of 5
9/15/2023
As far as I know it’s ok Thanks for your service
Roger T.
5 out of 5
9/15/2023
I've been a Capital City customer for over 10 years. From the Service Department, to Sales, and Collision Repair I've always received great service.
Emmanual M.
5 out of 5
9/15/2023
Thanks a lot for your service
William A.
4 out of 5
9/14/2023
Courtney is an excellent person and represents Capitol well! She took her time helping me, suggesting a tire upgrade, remembered me when I came back the next day, was pleasant when I decided to buy 4 tires vs. 3, and even filled out my tire rebate. Courtney represents Capitol City very well!
Debra L.
4 out of 5
9/14/2023
Took care of the problem with our truck in a timely manner. Great service and back on the road.
Rochelle R.
1 out of 5
9/14/2023
No because y'all said it was recall on my car and suppose to fix the doors my window still doesn't go down can not control the right backside window from the driver's side
Chrita J.
5 out of 5
9/13/2023
Service was great and they finished my auto very quickly.
Xaviel R.
5 out of 5
9/12/2023
Thanks

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