I don't appreciate being lied to. Information available on the internet refutes what I was told about my parking assist sensors being obsolete. You wasted 5 hours of my time.
Courtney, Brian and Terry did a great job.
Steve is a great guy and great to work with!
I would like to thank you all ,for a job well done.Thank you, Payton, very friendly customer services.
My car has been at Capital City Ford for longer than 3 weeks.I am not
happy about this at all.
She followed through solving the problem and kept me informed.
Probably the only issue I have is that they had my car for 1 week & I had to get on a waiting list for a courtesy car which I never got. I know they were very busy & I wanted my car repaired properly, which it seems ok. But being without transportation is very stressful. I guess I'm old school remembering how things used to be
Steve was awesome and was able to resolve the issue I was having while keeping me updated. He appreciated his customer service and professionalism.
Peyton was very helpful and explained everything to me well and helped the other technician finish the job so I could get my car back when I needed it and he assured me I could contact him directly if I had any additional concerns or problems
Steve made a great first impression on me of capital city ford. He was familiar with the description of my car issues. Steve found that the repair was covered by warranty. He let me know early that the transmission mechanic was going to be on vacation and gave me the option to wait or have another mechanic do the work. I appreciated the option. Over all I am very pleased with the service from Steve and the mechanic. The cashier was pleasant as well.
Im very disappointed with the service I believe i was lied to about the new motor being put in my car because the motor that was put in my car runs way rougher then my old motor you can feel the motor shaking in the car my old motor never shook like this motor does.. so all in all I give the service a 3 outta 10 and I still have yet to receive any type of paperwork on my car saying its a brand new motor like I was told it would be
Thank you for the quality care of our truck
Steve was awesome and the repair is perfect so far. I did notice some scuffs on my new wheel but no way to prove it wasn’t there when I brought it in. So I put touch up paint and went about my day. I was very pleased with everything else and will def be back. Thank you all very much
Steve and everyone I encountered were helpful and very nice. All seemed knowledgeable!
Timing to complete repairs and return it to me
Just exceptional work, and very quick!
Courtney kept me informed throughout the service
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