Service Center

Real Reviews From Verified Customers

Thomas M.
4 out of 5
9/3/2025
I have done business with Capital City Ford for at least 20 years and I've had in that time. Only one bad mechanic this young man I have this time his name is Peyton is outstanding for a young man and he's very genuine and sincere about trying to service my needs and do address the issues that I feel might be wrong with my vehicle and he keeps me up to date and informed about anything or changes that may be happening I'm certainly pleased with his service and the service of Capital City Ford
Francisco S.
5 out of 5
8/29/2025
I am satisfied thanks you
Anthony H.
5 out of 5
8/29/2025
Communication was top notch and very professional
Terry F.
4 out of 5
8/23/2025
Like the fact that you helped get me home and picked me up when truck was finished helped out alot
Dennis J.
4 out of 5
8/21/2025
A job that took less than 15 minutes, could not have been too difficult. But I am satisfied that it was a simple fix
Paul T.
5 out of 5
8/21/2025
Great job, friendly staff, excellent all around! Thank you
John F.
5 out of 5
8/20/2025
Satisfied. Excellent job tiday Peyton
Rebecca N.
5 out of 5
8/20/2025
Peyton kept me informed each step of the process.
Michael G.
2 out of 5
8/15/2025
I have been working with Peyton through the entire process to have my transmission repaired in my 22 f250, from the beginning he never knew any answers to my questions and never called back to keep me informed on my truck, I always had to call him, now it’s been several weeks trying to get reimbursed for a ford vehicle I rented through enterprise, Peyton assured me he would have an answer and would call back by this past Monday morning, still no word from Peyton August 15th Friday 2;58 p.m it’s been a total hassle.
Steven H.
5 out of 5
8/14/2025
The service was performed well and in a timely manner. I had no issues with what was done.
Walter N.
5 out of 5
8/9/2025
Courtney is Fantastic. Without her we couldn’t have made our annual trip to Oshkosh.
Jerome C.
5 out of 5
8/9/2025
Well done
Michael P.
4 out of 5
8/9/2025
Steve, your Deisel tech could not have been any more helpful to me. They took time and got me back on the road. I very much appreciate how they help me. Steve had some good corny jokes. My girlfriend and I are still laughing about him. Steve was willing to help me move my load to the U-Haul truck and the Tec got my pick up going. We put the load back on my trailer and I'm fixing to to deliver this morning in Cincinnati. Thank you guys.
Margaret H.
5 out of 5
8/6/2025
From start to finish my experience was pleasant, including my rides. I appreciated everyone's consideration and kindness. ~Margaret H
Rickie H.
5 out of 5
8/6/2025
Everybody was fantastic
Carl S.
3 out of 5
8/3/2025
I appreciate Peyton heating me about my bed cover needing repair 4 times and never being replaced with the factory and extended warranty. I appreciate that he has brought it to upper management and it is being looked into for a replacement.
Ray L.
5 out of 5
8/2/2025
Courtney is always professional and courteous. The work done with my vehicles is usually outstanding.
Patrick A.
5 out of 5
7/31/2025
She was pleasant to deal with while keeping me informed on the progress of repairs.
James W.
5 out of 5
7/30/2025
Thanks Steve and team!
Nicholas S.
4 out of 5
7/26/2025
Always on top of repairs,keeps you advised of progress.

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