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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Joseph G.
5 out of 5
9/22/2020
Theresa is always Willing to get me in for service at my convenient time. This helps so much for people who are working. Also your courtesy shuttle is so helpful Thanks
Sandra N.
4 out of 5
9/22/2020
Cory has always been a professional /pleasure for me to deal with on the several times I have been to the service shop
Roberta G.
5 out of 5
9/22/2020
I always receive excellent service at Capitol City Ford. I wouldn’t trust my Escape with anyone else.
Frederic M.
5 out of 5
9/22/2020
John is a great service advisor
Rebecca N.
5 out of 5
9/20/2020
My Ford Team keeps my Fusion movin'. They are very kind, considerate, welcoming, and quite capable. Wouldn't trade them for the world!
Jeff J.
5 out of 5
9/19/2020
Great service!
Adam B.
5 out of 5
9/18/2020
Cory is also very responsive . I will continue to being my explorer to Capital City
Julia S.
5 out of 5
9/18/2020
Thank you again for the professionalism and prompt care for a lady on the road!
Leslie T.
4 out of 5
9/16/2020
I was able to get in and out within an hour or so John gave me great customer service answered all of my questions I also requested a quote for tires he was able to provide me with a quote immediately very helpful.
Kenya L.
2 out of 5
9/16/2020
Nothing was done to my vehicle so I don’t know what or why I paid for Nothing. Especially since Ford called and made this appointment
Mike F.
5 out of 5
9/15/2020
Every question answered and service was quick. No complaints ....
Katina D.
4 out of 5
9/15/2020
John is awesome! I no longer miss Terry Hamilton ???? John is my go to guy now!
Maureen H.
4 out of 5
9/15/2020
Always nice doing business with someone I feel can trust with my vehicle such as Corey as well too as the other service team members too & Capitol City Ford there as a whole. They are all very courteous and do exceptional work.
Mary K.
5 out of 5
9/15/2020
Very organized and friendly
Susan P.
5 out of 5
9/14/2020
John was great! Your whole team is wonderful. I won't take my car anywhere else.
RONALD M.
5 out of 5
9/14/2020
Good job
Eddie D.
5 out of 5
9/13/2020
Everything went well, taken care of and appreciate the work done !
Talynn H.
1 out of 5
9/13/2020
We took the car for a flat tire. We picked it up and it was already going flat again. We were told the tire was patched and fixed.
Wanda R.
5 out of 5
9/13/2020
Nice friendly
Martin S.
5 out of 5
9/12/2020
I think Teresa Melendez is the best very professional. Keep u informed. She on it & have know problem answering ur questions. This why I bring my vehicles to Capitol city Ford. Thx Teresa & Ford

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