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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Sherrie L.
4 out of 5
10/2/2020
Love Capital Ford
Michael S.
5 out of 5
10/1/2020
Corey has been very helpful every time I have been there for service I fully recommend , respect and trust him
Jannie B.
5 out of 5
10/1/2020
Cory very nice young man do his job well
Cheryl M.
5 out of 5
9/30/2020
John has been extremely helpful and informative.
Fatima H.
4 out of 5
9/29/2020
Great service and took less time then expected
Kurk P.
5 out of 5
9/29/2020
John was outstanding from start to finish! The bonus is, we are both LV Raiders fans! I have experienced his very above average customer service in the past. 10 Stars across the board! Thank you! You guys rock! RaiderNation!
Bisi A.
4 out of 5
9/29/2020
Job well done and rep discussed some potential issue that may occur in the future. And I appreciate that. Will come again
Michael L.
1 out of 5
9/29/2020
The wrong part was ordered. I was not informed about this until 3 1/2 hours after I dropped off my car. I am also not happy that I had to cut myself out of my driver side seat belt when the latch locked the belt. I worked on the belt for 30 minutes . Luckily I had a knife in the car
ANGELA M.
5 out of 5
9/28/2020
I was impressed from the first phone call to the service department and just as impressed with the cashier. Thank you for your kindness.
Seth K.
5 out of 5
9/26/2020
They've always taking care of me each time I have gone to get service to for my car sometimes I feel like some things they do that I am overcharged but as long as they make up and service I'm cool with that
Lesley B.
4 out of 5
9/25/2020
Teresa was and has been very polite, she knows her customers...
Diane S.
4 out of 5
9/25/2020
I was happy that my car was repaired quickly and covered by Ford warranty. She rides smoothly and is back to her old self! Thank you.
William T.
5 out of 5
9/25/2020
None
Tammy O.
5 out of 5
9/24/2020
Cory was right on target. Awesome customer service. Kudos to Cory.
Delaine H.
5 out of 5
9/24/2020
Teresa was outstanding!
Brenda W.
4 out of 5
9/24/2020
She seems eager to assist and has great confidence in the ability of the service department. No need to send form.
Roger R.
5 out of 5
9/23/2020
Yes I was very happy, Thanks
Kelvin L.
4 out of 5
9/23/2020
Cory is excellent
John S.
5 out of 5
9/23/2020
Teresa is a great associate and wonderful with every interaction we have had thru out the years I’ve been shopping with Capital City Ford.
GREGORY D.
5 out of 5
9/22/2020
Great service and friendly customer service. Thank you!!

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