I picked my truck up from the service dept. And I didn't even make it home before it started smoking and over heating. I took my vehicle to the dealership for a peace of mind that it would be repaired properly. If someone would have test drove it after the repair it would have been obvious that there was a problem. I returned the truck back to the service department but they were closed. Can someone one please give me a call ****-****-xxxx Jonathan
After picking up my car , i noticed that the carpeting had been pulled out and is in need of fixing. I will try to come by tomorrow for an oil change that is needed, so you can fix the carpet too !
Excellent job!!! Thank you!
I was happy, for the fact I was first in line when the service department opened up at 8am. The part that bothered me, that it took almost an hour for the oil change.
Everyone was super nice and helpful, as always.
I never heard of a dipstick rusting and rusting to the tube. It is always dry. Will have to have it fixed in future
John Wojciechowski was a very conscientious Service Adviser. He treated me with the utmost respect. He made sure my truck was serviced in a timely manner.
Everything was great today.
Gail was an excellent person to work with. She was professional and seemed genuinely concerned with our situation. I thank her. I answered the question about total satisfaction with a no because it took 3 days for a diagnosis of the issue. Otherwise all was good. Once diagnosed the repair was quick. I’d rate Gail a 9/10 and service itself a 7/10.
I will always bring my vehicles to Capitol City Ford.Thank you!!
I had great communication with John. He was always honest and explained things well.
Gayle Bright was the best service advisor I’ve had at CapitolCityFord. She was clear, efficient and kept me updated extremely well. She was very professional I in all our interactions today
John did an excellent job and providing the service and getting my vehicle taken care of ASAP
Friendly and efficient service from all the staff!!!
Very pleasant service! Thanks!
Your team has done a fantastic job every time I come for service thank you for doing what you do! Much appreciation! -Matt Ripley
Great service. Thank You.
Everything was great and timely thanks
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