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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Donald W.
3 out of 5
3/22/2021
Cory was good. I wanted to have you guys do my brakes, but you were over 200 higher than a place I found. Even worse you were over a 100 higher than another Ford dealership. I have zero issues with making a profit, but you all are just greedy. Probably why I haven’t been able to buy a vehicle from you since 2004. Even though I tried three different times.
Charles P.
1 out of 5
3/21/2021
I was in for a recall in early Jan and was told the part to do the recall was not available and I would be contacted when the part was available.Only after I made a follow-up call did I get to recall done.
Patrick A.
5 out of 5
3/21/2021
NC
STANLEY P.
5 out of 5
3/20/2021
5 star service great communication
MATHEW B.
4 out of 5
3/20/2021
Please change contact email to Current email going to my moms email account
Dave P.
5 out of 5
3/20/2021
From the service department to the parts department it was all a great experience especially with Teresa thank you very much Dave P
Jermaine G.
5 out of 5
3/20/2021
I appreciate capital city ford, keep up the good work!! Teresa Melend your the greatest!!
Tracy C.
5 out of 5
3/19/2021
Corey was very polite and helpful. I was from out of town and he made sure I was taken care of. Great service!
Beyne Exteriors.
5 out of 5
3/19/2021
John explains the process and makes you at ease! Fred Beyne Beyne Exteriors LLC
Maryanne L.
2 out of 5
3/19/2021
When I got my service report all was great except that a coolant filter needed to be replaced as soon as possible. Did it get teplaced or now do I have to bring my car back in.ugh.
Therese R.
5 out of 5
3/19/2021
Teresa was nice and helpful as always.
Jeffery S.
5 out of 5
3/19/2021
Very satisfied good job
KYLE B.
5 out of 5
3/19/2021
Excellent Customer Service by John!
Mark H.
5 out of 5
3/18/2021
Thank you for taking me for my oil change. All the staff was very professional
Thomas T.
5 out of 5
3/18/2021
Teresa was extremely helpful and professional.
Jackie Z.
5 out of 5
3/18/2021
Teresa is the BEST!! I always work with her!! I wouldn't take my car anywhere else!
Nicole K.
5 out of 5
3/18/2021
Great job
ANTHONY B.
4 out of 5
3/18/2021
Service was quick and straight forward
Marie B.
5 out of 5
3/16/2021
Cory has taken care of my truck numerous times- he always provides great service! I would highly recommend him.
SENECA N.
5 out of 5
3/16/2021
I truly love the service and theresa's good customer service

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