Service Center

Real Reviews From Verified Customers

Tammy R.
5 out of 5
3/10/2021
Staff is always friendly and efficient
Lisa C.
5 out of 5
3/10/2021
Every time I come in there with my personal vehicles and my Company work trucks Cory is always responsive and takes care of us very well
RONALD D.
2 out of 5
3/9/2021
Two days later after I left there I took start running funny
Felice S.
5 out of 5
3/7/2021
Lisa at the cashier desk is Awesome and pleasant to work with
Cory S.
5 out of 5
3/6/2021
Teresa was great. Assisted in everyday possible. Also contacted me with updates.
John G.
1 out of 5
3/6/2021
You sold me a vehicle you can’t work on And you had it for a week before I found that out
NICHOLAS E.
5 out of 5
3/6/2021
Always great
Dragan S.
3 out of 5
3/6/2021
We are in a pandemic. Your technician should be wearing a mask. SHE WASN’T!!!
Andre G.
2 out of 5
3/6/2021
Steve was very rude and disrespectful towards me. I will never step foot in capital city ever again.
Richard M.
5 out of 5
3/5/2021
Appreciated the timely ride to and from work. All work on my car was completed while I was at work. Good job!
Frank S.
5 out of 5
3/5/2021
Awesome
Julia J.
5 out of 5
3/5/2021
Cory was a big help get it all done expeditiously thank you very much
VERONDA J.
2 out of 5
3/5/2021
Gayle was great, she provided excellent service. There is something wrong with my vehicle and you guys dont want to fix it. Very unhappy customer.
SUSAN G.
5 out of 5
3/4/2021
Cory is a pleasure to work with! He is knowledgeable, reliable, trustworthy and considerate. He is an asset to Capitol City Ford and I look forward to working with him again.
Jessica C.
2 out of 5
3/4/2021
My car is constantly at the service department. I get it back and within a week or two sometimes 3 it's right back there. I've been dealing with this since November. For a 2019 I shouldn't have oil leaks, belt, tensioner, pulley, alternator issues. Now I'm taking it back again this evening because it's making a rattle noise when I'm backing up or idealing! Seems like everytime I get my car back there's another problem with it. I pay too much money a month for it to have these type of issues. Not satisfied at all. Gayle is great with communication. Very prompt and polite. I always call ans specifically ask for her! Seems like the issues are coming from the mechanics side of it. Hopefully this will be my last trip for awhile, but as history keeps repeating itself I'm doubtful. Jessica C
Roger P.
4 out of 5
3/4/2021
Fast service, everything repaired as requested
Michael M.
5 out of 5
3/4/2021
Very satisfied just give me
Dennis B.
4 out of 5
3/3/2021
Had a snafu with the service of my vehicle and it took longer than I thought. Cory was very good to deal with. He lined me up with a rental and kept me informed. Capitol City does all of my vehicle maintenance so I’m familiar with the process.
Daniel H.
5 out of 5
3/3/2021
Happy with service on my vehicals
Gregory K.
4 out of 5
3/3/2021
I've been a customer for several years brought several vehicles from capital city Ford been satisfied with the business that's why I'm a repeat customer

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