Peyton was very nice, pleasant, and professional. When the service was done, he explained everything to my satisfaction. He even went out and checked something on the control panel that I had a question about.
Paperwork does not say what's the problem. Listed several problems i didn't asked to be looked at
She's great ill be back when I need servuce
Was not advised of additional fees until time to pay. That should have been discussed at the beginning of the service.
I was very satisfied. Everyone was very nice.
Very prompt! Steve's a great guy to work with!
The one problem I did have was once the car was done and I was notified, I called and asked for the courtesy car to pick me up at my house. My call with Nygel got cut off (no idea why) and I finally called again. Altogether it took over 3 hours to get the courtesy car to my home from my first call to when the car finally arrived. I’m not angry or upset, but somehow something got delayed.
All staff very nice and friendly
Always have a good experience when I stop by. Won't take it anywhere else. Thank you to all.
Danny Price
Everything was excellent, except when I left I needed to have understanding on a clarifying question about a next diagnosis, and the explanation did not seem to be clear. This is not a major or even moderate complaint, but had it been understandable, the whole experience would’ve been completely excellent.
Great Job like always????.
The mechanics are not able to find out what the problem was but also they didn’t charge me for something that maybe could’ve been the problem. They said let’s wait and see. I appreciate that not being taken advantage of and I’m happy with the service.
Excellent personality, efficient answered all my questions a timely manner extremely satisfied with his service would definitely recommend two other others
Thank you for your professional service
Steve was a pleasure to work with, Was very impressed with the communication that was given through my service. Thanks for delivering Great Customer Service
Courtney was very helpful. I’ll be in soon with my Lincoln. The tech was fast and kept things clean. Thanks!
Excellent service from Courtney
Everyone is so kind at Capitol City Ford. Peyton is helpful and very knowledgeable.
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