Service Center

Real Reviews From Verified Customers

Paul Y.
4 out of 5
1/23/2026
Steve is great but can only do so much Ford Motor Company needs to step up. This has been going on way too long same problem over and over.
Kent H.
3 out of 5
1/23/2026
Steve took my concerns seriously and performed accordingly.
James H.
4 out of 5
1/22/2026
Steve has been my service writer since I have had a Ford. He has been able to answer all of my questions that I have had.
Anita D.
5 out of 5
1/20/2026
Peyton is a valued asset to your company!! Wonderful customer service!
Bobby M.
5 out of 5
1/20/2026
Well done.I feel that I can trust the service that was performed. Thank you
Dylan R.
5 out of 5
1/20/2026
Courtney is always great.
David N.
5 out of 5
1/18/2026
Great customer service
Tony R.
5 out of 5
1/17/2026
Courtney is the BEST, she always takes care of me! Capitol has the best service department I have ever experienced!
Thelandus C.
5 out of 5
1/17/2026
As always thank you guys for the to tier service
Dean W.
5 out of 5
1/17/2026
Great experience!
Carolyn W.
5 out of 5
1/17/2026
Nigel was absolutely fantastic! His communication was clear and timely. He was very friendly and professional. I appreciate that he shoots me straight and is dedicated to a good customer experience.
Thomas M.
5 out of 5
1/17/2026
Peyton away gives me great customer service good job
Franklin R.
4 out of 5
1/16/2026
My overall experience was excellent from scheduling to follow up before service appointment . The valet service is awesome . The drivers were cordial and professional . The service was for my 2016 Lincoln mkx , recall ecm reprogram , synthetic engine oil change , power transfer unit oil change and transmission fluid drain and fill . No oil or grease in or on car and the Lincoln came back as clean inside as it was upon pickup . I purchased this car from ccf 3 years ago and will bring it to CCF for any services needed in the future . You are literally my neighborhood Ford dealer and service as I live one half mile away . I'm very fortunate y'all are here for our community . Much thanks , Franklin S Rockel
Bill C.
4 out of 5
1/16/2026
Keep it going
Eileen S.
5 out of 5
1/16/2026
Everyone is very friendly and greeted me when I entered the building. Love the staff.
Naomi B.
5 out of 5
1/15/2026
Very satisfied
Andrew C.
4 out of 5
1/15/2026
Peyton is a boss. Couldn't have asked for a better service advisor. Kid does work
Adrian F.
4 out of 5
1/14/2026
Peyton is the bomb, he's on it!
Matthew J.
5 out of 5
1/14/2026
Great employees. They all deserve a raise
Julie M.
1 out of 5
1/14/2026
The work was excellent. A two and a half hour wait for an oil change, tire rotation and turn light replacement was surprising.

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