Service Center

Real Reviews From Verified Customers

Francis S.
5 out of 5
9/15/2021
Good service
Jay E.
5 out of 5
9/11/2021
Friendly and professional staff.
Breann D.
5 out of 5
9/11/2021
I love taking my vehicle there to get service. I am always greeted with a smile and everyone is always so nice.
Jamal W.
5 out of 5
9/10/2021
Everyone always makes me feel special ?
Joan D.
4 out of 5
9/4/2021
Shana and Stephanie were great. So wonderful to have air conditioning again finally!
Patrick W.
5 out of 5
9/2/2021
Everything done in expedited fashion. Thanks.
James L.
4 out of 5
9/2/2021
Thank you so much for all you guys do to keep us on the road! I always enjoy seeing everybody during my visits to Big Island Motors because everyone is always so friendly and they always make my experience positive. Times are hard, but it takes true ohana to power through these hard times together and stay focused! This is how I feel about the team at BIM! Mahalo nui loa from the bottom of my heart :-). -Jordyn L.
Kathleen W.
5 out of 5
9/1/2021
You were very fast!! And, as always, really nice!!!
Garrett C.
4 out of 5
8/31/2021
Like your call backs and appointment reminders
Aric A.
5 out of 5
8/27/2021
Your service department staff are so kind and professional. I’m looking forward to their following up on diagnosis and repairs to my Forester. Thanks
Byers N.
5 out of 5
8/20/2021
Thanks all!
Ray T.
5 out of 5
8/19/2021
Performed the repair promptly and competently. Professional yet friendly staff.
Michael R.
4 out of 5
8/18/2021
The service visit was fine. Work was done correctly and delivered on time. Staff was friendly.
John M.
5 out of 5
8/18/2021
Very positive experience all around.
Annabel E.
5 out of 5
8/18/2021
Thank you
David F.
5 out of 5
8/17/2021
Well done
Mary H.
5 out of 5
8/14/2021
Sorry it was not a complimentary service, but I appreciate good service and happy to pay for it.
Sharon H.
5 out of 5
8/13/2021
Best service department. ! Knowledgeable friendly staff.
Jeanne H.
4 out of 5
8/12/2021
Awesome service ! Don’t have to wait for service, they approached as soon as I walked in. Very, verify satisfied.
Wanneta W.
5 out of 5
8/12/2021
Shayna very polite, very experienced and has a lot of knowledge in knowing about your car and car parts. She made me feel comfortable being there. Since 2014, your service department has stepped up, keep up your professional service. Thank you for being in Kona!

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