Excellent Service！Thank you！
Excellent service experience
Erick is always informative as to the most pressing needs of my car. He gave me the multi-check diagnostic and helped me prioritize the issues that need to be addressed. He respects my budget limits and knows I don’t put much mileage on my car. Erick knows me as a faithful customer and always gives me trusted advice.
Very fast turn around time for oil change
Excellent service as always
Got the job done. That’s all that matters. Thank you
Matt was very friendly upon arrival and explained everything in detail about what was wrong with my vehicle and gave me options and prioritized what could be done. It’s always a pleasure working with Matt and his team and they always do an exceptional job with my cars.
Quede contenta por el trato
All my tires which should have psi 33-35, was filled to 42. So sad that you don’t train your employees properly or you hire unqualified persons.
Erick was very nice, helpful, and informative.
We have always trusted Freeway Honda . My Element is 15 years old and it receives the same expert care and professional know-how as our 2033 2022 Insight. Saib and his brother Hector as well as the entire staff from sales through service are there to make our experience positive. They have. Prompt professional , done right .
I think it’s important to encourage prior customers, especially those who haven’t been in for a while, to return. Unfortunately, my recent experience had the opposite effect. As soon as I presented the coupon, Michael’s attitude noticeably shifted, and the interaction became uncomfortable and somewhat dismissive—as though I didn’t matter.
That’s not the kind of customer service that makes someone want to come back. A gentle reminder to Michael that part of his role is to treat every customer—coupon or not—with kindness and respect would go a long way toward creating a more welcoming experience.
I sincerely appreciate the professional service i received from Mr Moguel.
Kenya was extremely informative and knowledgeable. They answered all my questions and went above and beyond with her customer service. Thank you!!
Great service with timely updates and easy pick-up; very smooth and reliable.
I am 87 years old, but many cars it was. This was the best service I’ve ever had in my life. I am very happy with freeway Honda service department. I had a very enjoyable day being there.
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