Michael listened attentively to my concerns regarding my vehicle and followed up in a timely and professional manner.
my advisor she was super cool! 10/10
With stay as a Royal customer
Freeway Honda is always good.
Hector was very professional and polite
Michael is an excellent employee, very friendly, he is one of the best employees that Honda has
The service was great, but you need to fix your automated emails. I got an email saying that I had missed my appointment after I had already rescheduled. Otherwise, it was great.
Erick M. Zermeno and the staff made my experience amazing and simple. I had a recall on my 2024 Honda Accord I dropped it off handed over my keys. Erick offered a uber ride since it’s a 2 hour process but I already had someone picking me up I thought that was a great service to give to customers since it is a long wait. Once my vehicle was done I was notified with a via text message stating my vehicle is ready to be picked and everything is good to go. I appreciate the help and service at Freeway Honda Santa Ana, CA.
Matthew provided good customer service.
Took 5 hours for an oil change with no communication. I called twice to check in
Saib provided excellent advice as to the repairs needed for my vehicle, also was very respectful of my time constraints and adjusted scheduling to make it work for me. A big thank you,Saib!
Love this place always gets everything done below the people there as well
Kenia was very courteous and knowledgeable about the service required for my vehicle.
I had an excellent experience at Freeway Honda in Santa Ana, for my oil change. My service advisor, Teresa Hillstead,was very professional and helped me understand all the work needed for my vehicle. The repair was completed efficiently, and the team kept me informed throughout the process. I felt the service was honest and worth the cost, and I will definitely be returning to their service department for future needs.
She showed me the damage that needed to get repaired by the mechanic.
Very knowledgeable and helpful for my car service
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