Hector Gonzalez is over achieving and went out of his way to make sure all of my concerns were covered.
Oscar was amazing! We came here with unknown issue of battery discharge and we went to other center with same issue but they couldn’t figure it out. I appreciate Oscar help and would definitely come here again. He gave me good discount which I’m happy with. Thanks again!
Saib went above and beyond to help me. Your service reps are great
Thanks to Erick for the great customer service support
Great quick service thanks to Oscar!
Oscar was amazing. He explained everything thoroughly, answered all questions and reminded me why I always have my servicing done at Freeway Honda. Thank you much Oscar for providing great customer service.
The service for my car has been outstanding! Their commitment to keeping me updated and ensuring my car is in great shape is truly commendable. It's really impressive to have a service that goes an extra mile to provide exceptional customer care.
I left a 5 star review on yelp
Adrian was friendly and professional. Knew about my accord when I asked a few question. Knew my car was in good hands with freeway Honda.. thank you
Discussed this with Matthew already. Brought my car in for a 123 service. Received simultaneous text notifications to review the report and that my vehicle would be ready in 10 to 15 minutes. Assumed that since the text stated my vehicle was ready for pick up, that no further action was needed. on my way home a sensor warning light turned on. Upon contacting Matthew, he stated that the technicians noted that the sensor light came on and included it in the report. Upon reviewing the report, a single comment was included about the warning, light, without any recommendation for further diagnostics. It is uncertain to me how I would know that my car needed further diagnostics as that information was not conveyed to me. Additionally, on the report, they were too additional service items that could have been pursued during this service visit. As mentioned above, the second text that stated my car was ready for pick up in 10 to 15 minutes. Seemingly implied that no further action items were required. In the past the service representative would reach out via phone call or a separate text. I had reserved most of this day for car service, now, this lack of communication requires me to schedule an additional time away from work to come back and pay for service, which could’ve addressed in a single setting. This is highly inconvenient and not the quality of service I have Grown to expect from your dealership.
Oscar was great. Professional and friendly. You guys have a good one!
Matthew was very helpful, I was going to wait for my car as it got serviced. Instead he offered me a drop off and when my car was finished also helped schedule a pickup.
Oscar explained everything to me thoroughly
He gave me an estimate when the work would be done and it was completed before hand. Straight shooter that guy. Would highly recommend
The problem was fixed quickly and the issue was communicated clearly.
Oscar was very nice and provided me with prompt updates.
Social